BLUU Inc. is a provider of payment processing services, and a developer of Point-of-Sale solutions.
Office Location: Hackensack, NJ, Annandale, VA, Farmers Branch, TX
Responsibilities:
- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
- Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
Qualifications and Skills
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bi-lingual in English & Korean
- POS/PC support related experience preferred
- Able to work off-site occasionally
- Business travel may be required
Benefits
-Medical, Dental, and Vision Insurance
-Employer paid Life Insurance
-401K matching,
-Paid Vacation and Sick
-Gym Support Stipend
-Lunch Stipend
Pay: $21.00 - $29.00 per hour
Benefits:
Application Question(s):
Language:
License/Certification:
Willingness to travel:
Work Location: In person
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