Full-Time | Remote / Hybrid

BlueSwitch is a fast-growing ecommerce and marketing digital agency helping B2C and B2B ecommerce brands scale through SEO, Paid Media, and Email Marketing - selling strategy + execution, not one-off tactics.

We are seeking an experienced Amazon Account Manager to oversee multiple seller accounts across diverse product categories. The ideal candidate has hands-on expertise across all facets of Amazon marketplace management including listing optimization, advertising, inventory planning, shipment creation, promotions, analytics, and client communication.

Expected Skills

• 3–4+ years managing Amazon sales clients (details below)
• Comfortable working directly with clients
• Self-directed, consultative, and collaborative

Helpful Skills

• Agency experience preferred

DETAILS ON EXPECTED SKILLS

Account Management & Health

• Manage multiple Amazon Seller Central accounts simultaneously across different brands and product categories
• Monitor and maintain account health metrics, proactively resolving performance notifications and policy violations
• Handle appeals and compliance issues including product authenticity complaints, IP claims, and listing suppressions
• Manage seller feedback disputes and removal requests
• Troubleshoot and resolve catalog feed errors (e.g., error code 8541, flat file corrections)

Listing Optimization

• Full listing creation and rewrites using reverse ASIN keyword research tools
• Keyword bucketing and placement strategy across listing fields
• A+ Content development and strategy
• Buy box monitoring and troubleshooting

Advertising / PPC

• Building and managing multi-campaign ad structures
• PPC auditing and optimization
• TACoS and ACoS analysis
• Ad spend management and performance reporting

Inventory & Restock Planning

• Building restock planners using sales velocity and out-of-stock data
• Identifying inventory-at-risk revenue exposure
• Prime Day and seasonal demand forecasting
• Coordinating restock timing around promotions and deals

Shipment Creation & FBA Operations

• Create and manage FBA inbound shipments including box content planning, labeling, and carrier coordination
• Monitor shipment receiving status and reconcile inventory discrepancies
• Troubleshoot shipment issues including missing units, damaged inventory, and receiving delays
• Manage FBA fee analysis and storage cost optimization
• Coordinate with warehouses and logistics partners on outbound shipment scheduling

Promotions & Events

• End-to-end Prime Day and peak season strategy
• Deal submissions, coupon planning, and promotional calendar management
• Seasonal demand analysis and planning

Analytics & Reporting

• Seller Central business report analysis (sessions, conversion, revenue)
• Competitive analysis and benchmarking
• Building client-facing workbooks, dashboards, and audit reports
• Unit economics and margin modeling

Client & Business Development

• Conducting full Amazon audits for prospective clients
• Catalog strategy consulting (SKU rationalization, hero SKU identification)
• Producing branded deliverables and strategy presentations
• Revenue forecasting and performance benchmarking

Why BlueSwitch?

• Shopify Plus Platinum Partner
• Google Premiere Partner
• Company in scaling mode
• Remote/hybrid flexibility
• Team on-sites twice a year in great cities
• Strong upside for top performers

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

About Us

Since 2000, BlueSwitch has been successfully building businesses online. Our team of developers, designers, marketing specialists, and success managers help meet and exceed our clients' expectations. Working with top companies, BlueSwitch has become one of the most trusted names in e-commerce development on the East Coast.

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• managing Amazon sales: 2 years (Required)

Location:

• Remote (Preferred)

Work Location: Remote