Job Title: Junior Platform Developer/Engineer (Jira)

Employment Type: Full-Time

Duration: 7500

Role Summary

The Junior Jira Platform Administrator/Developer will support the day-to-day configuration, administration, and continuous improvement of the Jira and Confluence platform. This role focuses on maintaining stable operations, implementing incremental enhancements, building small-scale automations and reusable components, and supporting documentation, testing, and knowledge-transfer activities.

Working under the guidance of senior platform leads and architects, this role is ideal for an early-career professional seeking to deepen hands-on expertise in Atlassian tools within a governed, enterprise environment. The position requires strong attention to detail, process discipline, and a collaborative mindset aligned with Agile delivery practices.

Key Responsibilities

Jira & Confluence Administration

Support configuration and maintenance of Jira Software, Jira Service Management, and Confluence environments. Configure and update workflows, custom fields, screens, issue types, notifications, and permission schemes. Assist in maintaining standardized configurations aligned with platform governance and reuse guidelines. Perform routine administrative tasks, health checks, and configuration updates under established change-control processes. Automation & Reusable Components

Build and maintain basic Automation for Jira rules, including triggers, conditions, actions, variables, and guardrails. Assist in creating reusable components such as workflow templates, field configurations, and automation patterns. Support incremental enhancements that improve usability, efficiency, and data quality across teams. Process, Testing & Quality Assurance

Follow structured change-management processes, including documentation, peer review, testing, and approvals. Develop and execute test cases; support User Acceptance Testing (UAT) and defect tracking activities. Assist with release validation and post-deployment verification to ensure stability and accuracy. Maintain clear documentation, including how-to guides, runbooks, configuration logs, and support artifacts. Integration & Data Handling Support

Assist with basic integrations using established patterns, including REST APIs, webhooks, and CSV import/export. Support data validation and troubleshooting activities related to integrations and bulk updates. Use tools such as Postman at a basic level to validate API calls and integration behaviors. Security, Compliance & Accessibility

Apply principles of least privilege and role-based access when supporting user and permission changes. Maintain awareness of audit trails, configuration traceability, and compliance requirements. Support accessibility considerations, including Section 508 awareness, in configuration and documentation practices. Collaboration & Agile Participation

Participate actively in Agile ceremonies such as sprint planning, stand-ups, reviews, and retrospectives. Collaborate with developers, project managers, business analysts, and support teams. Communicate clearly on task status, risks, and dependencies; demonstrate openness to feedback and continuous learning. Required Qualifications

Experience: 1-3 years of experience in IT or application support roles. Minimum 1 year of hands-on experience with Jira and Confluence as an administrator or advanced/power user. Core Jira Skills: Strong working knowledge of workflows, custom fields, screens, permission schemes, and notifications. Proficiency in JQL for filters, dashboards, and reporting. Foundational experience with Automation for Jira, including rules, variables, and guard conditions. Process Discipline: Experience supporting change control, testing, UAT, defect tracking, and documentation standards. Integration Awareness: Ability to follow predefined integration patterns using REST APIs, webhooks, and CSV operations. Basic familiarity with Postman or similar API testing tools. Security & Accessibility: Understanding of access controls, auditability, and least-privilege concepts. Awareness of accessibility considerations (e.g., Section 508). Soft Skills: Strong communication skills, attention to detail, and willingness to learn. Ability to work effectively in a collaborative, Agile team environment. Preferred Qualifications

Education & Certifications: Bachelor’s degree in Computer Science, Information Systems, or a related field. Atlassian Foundations certification and/or ITIL Foundation. Scripting & Technical Exposure: Introductory experience with Groovy (e.g., ScriptRunner). Basic JavaScript or Python skills for small utilities or automation support. Reporting & Analytics: Experience creating dashboards, filters, SLA reports, and widgets. Basic familiarity with Power BI or eazyBI is a plus. Integration Exposure: Awareness of integrations involving Power Automate approvals, Microsoft Teams/SharePoint connectors, and ServiceNow ticket synchronization patterns.