About Neura:

Neura Health is a nationwide, doctor-led practice built to eliminate the barriers between patients and life-changing care. As the country's leading virtual neurology clinic, we provide an all-in-one longitudinal platform where cutting-edge technology meets specialized expertise to manage the entire spectrum of neurological diseases. While traditional brick-and-mortar clinics are at a breaking point, forcing patients to endure dangerous 4-6 month wait times, Neura is scaling the nation’s largest virtual practice to deliver immediate access to the 145 million Americans in need. Through strategic partnerships with leading health systems, pharmaceutical innovators, and large clinics, as well as a direct-to-patient model, we are fundamentally transforming the referral landscape and reducing average wait time from 276 days to 5 days.

Our tech-enabled model provides a comprehensive, end-to-end experience that goes far beyond a standard consultation. We offer patients seamless access to personalized care plans and expert care navigation, ensuring no one has to manage their journey alone. This mission is powered by our multidisciplinary specialized care teams, which include world-class physicians, nurse practitioners, physician associates, and dedicated care coaches. We leverage AI-powered workflow optimization and continuous monitoring for everything from chronic headaches and epilepsy to complex memory disorders. Backed by $22M in funding from world-class investors, we are not just improving neurology; we are revolutionizing it. We are looking for purpose-driven innovators to join us in making high-quality brain health a reality for everyone.

About the Role:

We’re seeking an experienced Licensing Specialist to lead our efforts to license clinicians across the country. This role is key to ensuring Neura can service patients where they are. You will own the licensing process end-to-end — from gathering licence requirements from providers to completing all forms and documents to submission and tracking. You will collaborate with internal teams to determine which new licenses are required, identify process gaps, and help scale our operation.

Responsibilities:

• Own end-to-end clinician licensing workflows across multiple states

• • Intake document collection submission follow-ups approval ongoing maintenance

• Manage high-volume licensing pipelines in parallel, ensuring timelines are met and risks are flagged early

• Coordinate with clinicians to collect required documents and ensure applications are accurate and complete

• Communicate directly with state licensing boards to resolve issues, clarify requirements, and push applications forward

• Track licensing progress, approvals, and renewals using clear reporting and operational dashboards

• Identify bottlenecks and drive improvements to reduce cycle time and increase throughput

• Build and maintain SOPs, checklists, templates, and scalable workflows for licensing operations

• Partner closely with clinical leadership, legal/compliance, and operations teams to support state expansion

• Manage 3rd party vendor responsible for renewal tracking and submission

Requirements:

• 2–5+ years of experience in healthcare operations, clinician licensing, provider enrollment, or credentialing

• Direct experience managing multi-state clinician licensing processes

• Proven ability to manage many applications simultaneously across different states and clinician types

• Ability to work effectively with busy clinicians and drive timely completion of required steps

• Strong understanding of state licensing board processes, documentation requirements, and common failure points

• Exceptional attention to detail and ability to maintain accurate records in a regulated environment

• Strong project management and workflow execution skills

  Proficiency in Google Sheets / Excel and comfort maintaining trackers and reporting

• Self-starter comfortable working independently in a hybrid, distributed team.

Preferred:

• Familiarity with AI tooling to accelerate efficiency in this role

• Experience with compact licensing frameworks (e.g., PSYPACT, IMLC, Nurse Licensure Compact)

• Experience working in telehealth, mental health, or multi-state clinician organizations

• Familiarity with credentialing and provider ops tools (e.g., Medallion, Modio, symplr)

What Success Looks Like:

• Licensing applications move quickly, accurately, and predictably across states

• Clinicians have a smooth, low-friction experience

• Internal stakeholders have clear visibility into pipeline status and risks

• Cycle time decreases over time through process improvements and better systems

Mindset & Approach:

• High ownership mentality—you proactively identify problems and take initiative to solve them

• Collaborative and low-ego; you build trust quickly across teams and lead without formal authority

• Deeply mission-driven and excited about shaping the future of healthcare

• Ready to roll up your sleeves and jump in wherever needed—no task too big or small

Culture: About Being a “Neuron”

Neura is building a category-defining neurology company, and we’re doing it with a team that’s all-in. We move with urgency, we take ownership end-to-end, and we hold an extremely high bar because the work is real and the impact is personal. We’re here to raise the standard of care and deliver a patient experience that is world-class.

You’ll thrive here if you have an unwavering curiosity to do right by the patient and you’re energized by delivering a radically better patient experience, not incremental improvement. If you’re the kind of person who sees what could be better and can’t let it go, who learns fast, executes with precision, and follows through to outcomes, you’ll fit right in. You’ll be surrounded by a highly committed, humble, and inspiring team that challenges each other directly, supports each other deeply, and gets better every week. If you want real responsibility, real velocity, and the chance to build something transformative from the ground up, this is the place for you.

Neura Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. If located within a reasonable commuting distance to our NYC office, employees in hybrid roles are required to be in the office 2 days per week (Tuesdays & Thursdays) for the full 8 hours of a typical business day. Our office is conveniently located at 205 East 42nd Street in New York.

About the Founders:

• Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has fifteen years of experience in the tech industry, and a wealth of knowledge in the health tech domain.
• Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer was the technical lead for Live Video, and built several well known products such as Facebook Mentions, threaded-ranked comments, and more.

Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.