About ACS
We're a boutique managed IT firm in Wilmington that works with small and mid-size businesses across southeastern NC. Our team is small on purpose — clients work directly with the engineers who handle their tickets, not a call center. We've been doing this since 2006, and our reputation is built on two things: we fix issues the right way the first time, and we communicate clearly while we do it.
This is not a chair-warming help desk job. You'll talk to real clients, own the resolution, and have direct access to senior engineers and ownership when you need help.
What you'll do day to day
What we need
Required:
Nice to have:
Why work here
How to apply
Apply through Indeed or send your resume and a short note about why this role interests you to jobs@acs-ilm.com. Tell us about a time you handled a frustrated client well — that's the kind of detail that gets our attention.
Atlantic Computer Services is an equal opportunity employer.
Pay: $21.63 - $25.00 per hour
Benefits:
Application Question(s):
Experience:
Location:
Work Location: In person
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