Technical Support Operators currently primarily provide support over email, but may occasionally be asked to pitch in with live chat and phone support.…
Tech takes calls throughout the night from the BFS COE / CIT / Help Desk Groups for Client related requests and late files impacting job processing.…
May vary based on technical training, certification(s), or degree. You will play a crucial role as the first point of contact after the Army Enterprise Service……
AS degree in technical field +3 years of experience. Document deficiency reports, triage, track, and coordinate engineering support for resolution.…
Install, deploy, troubleshoot, and support server and networking hardware within production datacenter environments. Pay: $28.00 - $31.00 per hour.…
Their duties include attending to customer phone calls, managing customer support tickets, addressing customer concerns and finding solutions, providing timely……
Bachelor's degree in Information Technology, Computer Science, or a related field. Bachelor's degree in an IT-related field (e.g., Computer Science, Network……
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and interface with Tier 2 engineering teams and government……
As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to……
If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our……
Support incident triage and coordinate with technical teams for timely resolution. Experience with operational monitoring tools, dashboards, or incident……
Perform initial triage, troubleshooting, and resolution for common incidents across mission and business infrastructure systems; escalate complex or critical……
Support engineering data calls and assist with new network installation, implementation, and technical refresh efforts. An active DoD Secret Clearance.…
Vocational/Technical degree in a related field from an accredited college AND 2 years of related experience. Exp w/data center security, HVAC and electrical in……
The technician will resolve errors and escalate issues, when necessary, by working with functional teams to ensure timely analysis and resolution, in alignment……
Associate or bachelor’s degree in computer science, or related field (or equivalent experience). Excellent communication and customer service skills, with the……
Responsible for monitoring production servers, applications and infrastructure components by use of performance monitoring and availability tools.…
Use AI to find out how well the skills on your resume fit this job description.
Job Title: IT - Clemson University - Computer Operator - Intermediate :: Remote
Client: State of south Carolina
End Client: Clemson University
Assigned To: Location: 1201 Main Street Suite 600,Columbia,South Carolina,29201,UNITED STATES
Daily Duties / Responsibilities:
The computer operation ROLE WILL be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department. Also manage and support the MITS interactive dashboard. and asset management tasks. assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the Tech Writer.
As a Tier1 support team member, serve as backup to footprints administrator. Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs.
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION. WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF.
Required Skills (rank in order of Importance):
Microsoft Excel, Microsoft Power BI, BMC Footprints Ticketing System, Collaboration, Communication.
Preferred Skills (rank in order of Importance):
Previous experience with participating in software upgrade, Change and Release Management procedures