Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Maintain accurate network documentation, including……
This hands-on role ensures the stability, security, and performance of systems and networks while providing technical support to end users and manufacturing……
You thrive in Agile environments, collaborate effectively across technical and non-technical teams, and can clearly communicate accessibility findings,……
Take incoming phone calls and emails from Core BTS clients who are experiencing issues with the following technologies: Microsoft O365, Windows, Cisco, Citrix,……
Excellent communication, writing and teaching skills with the ability to speak to audiences of all technical levels while providing great customer service.…
Perform technical support to assist customers in navigating and troubleshooting platform issues, leveraging AI tools to diagnose problems, surface solutions,……
Support Agents work directly with customers to answer software questions, troubleshoot software issues, and provide guidance to customers who want to extend the……
13 years of experience in IT support, help desk, desktop support, or a related technical role. Configure and troubleshoot printers, peripherals, VPN connections……
Bachelor’s Degree in Management Information Systems, Computer Science or related field or equivalent technical/vocational certification or equivalent experience……
Bachelor’s Degree in Management Information Systems, Computer Science or related field or equivalent technical/vocational certification or equivalent experience……
Documenting work performed and other technical information for our clients. Identify technology solutions based on analysis of customer support needs.…
Ability to obtain and maintain eligibility for access to secure domestic and international facilities, including possession of a valid driver’s license, a clean……
Valid driver’s license and ability to travel as required. Experience working independently in field environments and leading technical efforts.…
Experience with PC POS peripherals Printers, POS printers, Barcode Scanners, CDP, DOT matrix printer. The qualified candidate should be able to create, document……
Communicate comfortably with knowledgeable as well as novice users to resolve technical issues via both telephone and email. 3 weeks of Paid Time Off.…
Collaborate with cross-functional teams to develop scalable solutions using databases such as MySQL, PostgreSQL, Oracle, Microsoft SQL Server, and NoSQL options……
Ability to answer phone calls and respond to support requests promptly, including during urgent situations. Hands-on experience with hardware, installations, or……
Associate or bachelor’s degree in a related field preferred. Evaluate, develop, and implement enhancements to improve user experience/efficiency.…
You will have experience in systems engineering with space domain knowledge, and you will define the requirements, interfaces, processes, use cases, protocols,……
Bachelor’s degree in a technical field (information systems, computer science, engineering, electronics, or related field) or an equivalent combination of……
Relevant technical certifications, such as CCNA or VCP certification, are preferred. Vantage IT also participates in designing each of our new data center……
Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps. Ability to lift 30 lbs.…
Education opportunities and approved certification reimbursement. Proven expertise in solution design and deployment, including VDI (e.g., Omnissa Horizon),……
Comfortable reading or understanding software logic (Deluge HTML, SQL, JavaScript, or API calls a plus). Create and implement strategies to improve customer……
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Responsibilities (Essential Functions)
Install, configure, and maintain network hardware and software, including routers, switches, firewalls, wireless LAN controllers, and wireless access points, ensuring scalability and high availability.
Monitor and analyze network performance and availability; proactively identify and resolve issues to ensure high reliability and uptime.
Manage LAN, WLAN, and internet connectivity across a large, complex campus environment.
Develop and enforce robust network security strategies, including firewalls, intrusion detection/prevention systems, and access controls aligned with industry best practices.
Plan and execute regular network maintenance, upgrades, and patching to ensure resilience, stability, and compliance.
Troubleshoot network outages and performance problems; provide timely resolution and detailed root-cause analysis
Maintain accurate network documentation, including topology diagrams, technical configurations, and standard operating procedures.
Support user connectivity issues and collaborate with IT staff to resolve escalated problems.
Ensure backup, redundancy, and disaster-recovery capabilities for critical network infrastructure.
Evaluate emerging networking technologies and recommend improvements
Collaborate with vendors and service providers to resolve service issues and maintain SLAs for shared tenant services.
Ensure compliance with organizational policies, industry standards and applicable security frameworks
Participate in capacity planning and performance optimization for core network services.
Utilize network monitoring and automation tools (e.g., SNMP, NetFlow, scripting) for proactive management.
Other duties as assigned.
Education Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience Requirements
Minimum 7 years of progressive experience in designing, implementing, and administering enterprise data networks with stringent high-availability and security requirements.
Expert-level proficiency in core networking protocols and services, including TCP/IP, DNS, DHCP, VLANs, routing, and advanced switching technologies.
Demonstrated hands-on experience with enterprise-grade firewalls, VPN solutions, and implementation of comprehensive network security best practices.
In-depth knowledge of structured cabling systems (copper and fiber) including adherence to industry standards and best practices for cable management.
Familiarity with redundancy, failover, and disaster recovery strategies for network infrastructure.
Strong documentation skills, with the ability to produce accurate and detailed network diagrams, configuration standards, and technical records.
The minimum salary is $85K and the max salary is $90K.
$85K – $90K/yr (Employer provided)
$88K
/yr Median
Greenville, SC
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