May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Customer service experience in a high-volume environment with an ability to handle stressful situations
• Excellent organization and prioritization skills
• Excellent oral and written communication skills
• Excellent computer skills; intermediate experience in Microsoft Office 365
• Must be able to work with minimal supervision and as part of a team
• Strong attention to detail
• Ability to learn applications quickly
• Ability to work mornings, evenings and Saturdays
• Complete certifications within 30 days of hire date

• Experience working in a testing center
• Experience working in a post-secondary educational environment
• Knowledge of academic and placement testing
• Knowledge of Canvas or other Learning Management Systems
• Intermediate knowledge of Microsoft Excel

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.