How do employees rate RDI?

Employees rate RDI 4 out of 5 stars based on 906 anonymous reviews on Glassdoor.

How can I get a job at RDI?

To get a job at RDI, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at RDI and prepare for tough questions.

Do people recommend working at RDI?

Overall, 77% of employees would recommend working at RDI to a friend. This is based on 906 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at RDI?

68% of job seekers rate their interview experience at RDI as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at RDI.

How do employees rate the business outlook for RDI?

69% of employees think that RDI has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at RDI

RDI Snapshot

4.0

based on 883 ratings

77% would recommend to a friend

Bronson Trebbi

78% approve of CEO

12 OfficesLocations

Mission At RDI, our mission is simple: Champions at strategy. Proven Execution. Experts in Winning.

Description RDI is a privately held contact center and IT firm committed to elevating the Customer Experience in its dedicated outsourced environment. Founded in 1978 as a research analytics company, RDI’s expertise has grown to include full-service Business Process Outsourcing (BPO) solutions for Contact Center support, Data Analytics, and Managed IT & Helpdesk Services. With 12 domestic and near-shore locations and over 5,000 in-house and work-from-home employees, RDI focuses on the Customer Experience and delivers value-driven results for multiple industries, including leading Fortune 500 client partners.

Life at RDI

Why work with us?

About RDI

Our Mission

Core Values

Diversity & Inclusion

Join Us

Two employees of RDI are sitting in chairs with headsets on, smiling at the camera.

Who Are We?

Here at RDI, we are champions of strategy: our mission is to improve businesses, from small family-owned companies to enterprises with brand name recognition. We offer a variety of full-scale solutions, including contact center support, data analytics, and managed IT and help desk services.

We were founded in 1978 in Cincinnati, Ohio. Since then, we have grown—mainly through the strengths of our employees—with 12 US and nearshore Mexico locations.

Ultimately, we are a people company: we are focused on identifying top talent with an emphasis on diversity of thought, experience, knowledge, and expertise. This leads us to you. If you are interested in joining our team of both in-house and work-from-home employees, read on!

Company updates

RDI

2y

RDI at Mardi Gras 2024: A Celebration of Teamwork and Community Service At RDI, our involvement in the Annual Mardi Gras isn't just an event—it reflects our culture of care and community service. Supporting the Welcome House, we help provide essential meals for children, showcasing the impact we aspire to make. Here, your work directly contributes to our community's betterment. Discover a career with purpose at RDI. #LifeAtRDI #MakeADifference ...Show more

RDI at Mardi Gras 2024: A Celebration of Teamwork and Community Service At RDI, our involvement in the Annual Mardi Gras isn't just an event—it reflects our culture of care and community service. Supporting the Welcome House, we help provide essential meals for children, showcasing the impact we aspire to make. Here, your work directly contributes to our community's betterment. Discover a career with purpose at RDI. #LifeAtRDI #MakeADifference

3

RDI

2y

🏈 Pushing boundaries together (no fouls here!) 🏆 The Cincinnati Cougars are making history as the city's 1st semi-professional women's football team! RDI's hometown pride continues to grow, and we are beyond grateful to support this extraordinary team of athletes as they break new ground within Cincinnati sports history. The Cincinnati Cougars epitomize the spirit of determination, resilience, and teamwork – values that strongly resonate with us and, hopefully, you too. Join us in rallying behind these amazing women as they continue to embark on this historic journey, and stay tuned to see how else RDI supports our local communities 👏 #CincinnatiCougars #BreakingBarriers #WomenInSports #CincinnatiPride ...Show more

🏈 Pushing boundaries together (no fouls here!) 🏆 The Cincinnati Cougars are making history as the city's 1st semi-professional women's football team! RDI's hometown pride continues to grow, and we are beyond grateful to support this extraordinary team of athletes as they break new ground within Cincinnati sports history. The Cincinnati Cougars epitomize the spirit of determination, resilience, and teamwork – values that strongly resonate with us and, hopefully, you too. Join us in rallying behind these amazing women as they continue to embark on this historic journey, and stay tuned to see how else RDI supports our local communities 👏 #CincinnatiCougars #BreakingBarriers #WomenInSports #CincinnatiPride

2

RDI

2y

Our team took a break from the daily grind to give back to Mother Earth. Through our partnership with a local avian habitat restoration organization, we're proud to continue to find new ways to #LeaveItBetter for future generations. Stay tuned for more opportunities to join us and make a positive impact! 🌱 #Sustainability #CommunityEngagement #LeaveItBetter ...Show more

Our team took a break from the daily grind to give back to Mother Earth. Through our partnership with a local avian habitat restoration organization, we're proud to continue to find new ways to #LeaveItBetter for future generations. Stay tuned for more opportunities to join us and make a positive impact! 🌱 #Sustainability #CommunityEngagement #LeaveItBetter

0

RDI

2y

Support your community and embrace the spirit of giving back through our partnership with Adopt A Class. Together, we're leaving a lasting positive impact on education by developing and supporting the next generation. 📚✨ #AdoptAClassPartner #CommunityEngagement #EducationMatters ...Show more

Support your community and embrace the spirit of giving back through our partnership with Adopt A Class. Together, we're leaving a lasting positive impact on education by developing and supporting the next generation. 📚✨ #AdoptAClassPartner #CommunityEngagement #EducationMatters

0

Photos

RDI awards & accolades

Top Places to Work, The Cincinnati Enquirer, 2022, 2023
WHAMM! Awards- Community Development & Support, Greater Miami Chamber of Commerce, 2023
Top Places to Work, The Cincinnati Enquirer, 2022
Tri-State Employers, Cincinnati Business Courier, 2022
Top Places to Work, The Cincinnati Enquirer, 2021

Connect with RDI

Jobs at RDI

Clinical Data Manager - Data Integrity & Investigation

Lab Technician (On-site)

Employee reviews at RDI

RDI has an employee rating of 4.0 out of 5 stars, based on 883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.6

Compensation and benefits

Employee reviews

Anonymous employeeFormer employee

5.0

Great place honestly.

RDI

RDI Snapshot

Life at RDI