How do employees rate TouchPoint Support Services?

Employees rate TouchPoint Support Services 2.9 out of 5 stars based on 374 anonymous reviews on Glassdoor.

How can I get a job at TouchPoint Support Services?

To get a job at TouchPoint Support Services, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at TouchPoint Support Services and prepare for tough questions.

Do people recommend working at TouchPoint Support Services?

Overall, 41% of employees would recommend working at TouchPoint Support Services to a friend. This is based on 374 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at TouchPoint Support Services?

74% of job seekers rate their interview experience at TouchPoint Support Services as positive. Candidates give an average difficulty score of 2.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at TouchPoint Support Services.

How do employees rate the business outlook for TouchPoint Support Services?

34% of employees think that TouchPoint Support Services has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at TouchPoint Support Services

TouchPoint Support Services Snapshot

2.9

based on 374 ratings

41% would recommend to a friend

Robert Tindell

49% approve of CEO

17 OfficesLocations

Mission At TouchPoint, we’re dedicated to serving our patients, residents, customers and clients by providing “compassion at every point of human contact”. We do that by creating an environment where our associates are proud to serve the needs of our customers and everyone like they are family.

Description A member of Compass Group USA, TouchPoint Support Services is a leading provider of integrated food and nutrition, environmental, and support services to hospitals and senior care communities across the country. By shifting from the traditional focus of individual touch points with patients, residents and guests to the cumulative experience that our collective departments provide, TouchPoint is able to deliver a seamless hospitality experience that is unparalleled. TouchPoint Support Services employs over 10,000 associates and operates in over 125 acute and senior care facilities across the United States.

Associated companies

Compass Group USA3.4★

167 jobs2.2K reviews

Life at TouchPoint Support Services

Why work with us?

Working With Us

Our Commitment

Inclusion

Our Associates

Careers

At TouchPoint, we believe in the potential of every team member. Our employees’ stories show that career growth here isn’t just possible—it’s part of who we are. When you work with us, you’re not just taking on a job; you’re beginning a journey. We prioritize internal promotions, offer extensive training programs, and create clear pathways for professional growth. We’re dedicated to supporting your career aspirations, whether you're just starting out or looking to advance to the next level.

Company updates

TouchPoint Support Services

9mo

Last month, our Atlanta Support Center proudly participated in the Be The Difference Conference as part of the “Fan Experience”. A highlight was the inspiring keynote session on "People, Culture, and Community," featuring Compass Group's Chief People Officer, Cindy Noble, and Global Director of Inclusion, Opportunity & Wellness, Aleshia McMath. Together, they shared insights on our organization's continued commitment to a culture of care, belonging, and respect! ...Show more

Last month, our Atlanta Support Center proudly participated in the Be The Difference Conference as part of the “Fan Experience”. A highlight was the inspiring keynote session on "People, Culture, and Community," featuring Compass Group's Chief People Officer, Cindy Noble, and Global Director of Inclusion, Opportunity & Wellness, Aleshia McMath. Together, they shared insights on our organization's continued commitment to a culture of care, belonging, and respect!

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TouchPoint Support Services

10mo

At TouchPoint, we are proud to support those who have served. This week, we are hosting a Hire a Vet hiring event- a dedicated opportunity for veterans to explore a rewarding career with us. Please see the flyers for additional information about this event, and scan the QR code to view available positions. ...Show more

At TouchPoint, we are proud to support those who have served. This week, we are hosting a Hire a Vet hiring event- a dedicated opportunity for veterans to explore a rewarding career with us. Please see the flyers for additional information about this event, and scan the QR code to view available positions.

1

TouchPoint Support Services

11mo

At TouchPoint, we believe connection goes beyond words. This month, our Humans of TouchPoint campaign features Gary Mahaffey, who serves a community focused on caring for patients with dementia and Alzheimer’s. Gary shares, “My favorite part of this job is the smile on the residents’ faces when they see me. Even though they may not be able to verbalize why they enjoy seeing me, I know it's because they associate me with receiving food they enjoy. That means a lot.” If you’re looking for a career where your work brings comfort, dignity, and joy to others every day, you’ll find it here. ...Show more

player.vimeo.com

Humans of TouchPoint: Gary Mahaffey, Chef Manager

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TouchPoint Support Services

1y

TouchPoint has been selected by Modern Healthcare as one of the 2025 Best Places to Work in Healthcare for the fifth year in a row! We are proud to be recognized as a healthcare organization that’s committed to building a strong workplace culture. Only 150 companies receive this award so it's an incredible honor to have been selected once again! ...Show more

TouchPoint has been selected by Modern Healthcare as one of the 2025 Best Places to Work in Healthcare for the fifth year in a row! We are proud to be recognized as a healthcare organization that’s committed to building a strong workplace culture. Only 150 companies receive this award so it's an incredible honor to have been selected once again!

0

TouchPoint Support Services

1y

From March 4th to 6th, Compass Group held its annual Women in Culinary showcase in Miami, Florida. TouchPoint was represented at the event by an Executive Chef and a Sous Chef who have both been with the organization since 2019! This showcase is held each year during #WomensHistoryMonth to celebrate the spectacular talents of female culinarians, providing a space for growth, community, and empowerment. We are so proud of these extraordinary women, who continue to inspire us with their culinary skills and innovation. ...Show more

From March 4th to 6th, Compass Group held its annual Women in Culinary showcase in Miami, Florida. TouchPoint was represented at the event by an Executive Chef and a Sous Chef who have both been with the organization since 2019! This showcase is held each year during #WomensHistoryMonth to celebrate the spectacular talents of female culinarians, providing a space for growth, community, and empowerment. We are so proud of these extraordinary women, who continue to inspire us with their culinary skills and innovation.

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Photos

TouchPoint Support Services workplace photo

TouchPoint Support Services awards & accolades

The Best Places to Work in Healthcare, Modern Healthcare Magazine, 2025
Certified Age Friendly Employer (CAFE), Age-Friendly Institute, 2024
Best Places to Work in Healthcare, Modern Healthcare, 2024
Best Places to Work, Modern Healthcare, 2023

Connect with TouchPoint Support Services

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (PART TIME)

DISHWASHER (PART TIME)

PATIENT TRANSPORTER (PART TIME)

Elk Grove Village, IL

DISHWASHER (PART TIME)

Employee reviews at TouchPoint Support Services

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

Employee reviews

Executive chefCurrent employee

5.0

Love my job

TouchPoint Support Services

TouchPoint Support Services Snapshot

Associated companies

Life at TouchPoint Support Services