AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
5.0
Jan 25, 2023

Overall great place to work

Recommend
CEO approval
Business Outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
5.0
Oct 23, 2022

Great!

Recommend
CEO approval
Business Outlook

Pros

Good company with good vibes and supportive staff.

Cons

There can be a lot of work sometimes.

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AIR MILES Response
3y
Thanks for the feedback. We work hard to maintain our culture of teamwork, collaboration, and support. Underpinning this culture are initiatives that recognize wins, promote Associate growth and champion our entrepreneurial spirit. I believe that these initiatives are a major contributing factor to the “good vibes” you felt during your time at AIR MILES. We are going through an exciting business transformation at AIR MILES, which I know can mean a heavier workload at times across many departments and functions. We have put a lot of thought into creating a range of offerings to help support our associates in striking as much balance between work and life as possible. I hope that during your time with us, you were able to enjoy our Flexible Work Arrangements, Summer Hours Program, Summer Fun Days, paid vacation time and Loyalty Days. It can be a challenge to take advantage of these perks during busier periods, however, we encourage all associates to work with their Leaders to find ways in which they can receive the support that they need. Best of luck with your next steps. Dimitri Benak - VP, People and Culture
5.0
Jan 12, 2026

Good culture to work

Recommend
CEO approval
Business Outlook

Pros

Great colleagues, work life balance

Cons

No cons at this point

Viewing 1 - 3 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.