Ancestry reviews

3.5

58% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

75% approve of CEO

55% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
5.0
Jul 17, 2016

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, good benefits, the company tends to promote from within. It's nice to work for a company that's growing, delivering a great product, and actively improving its systems so tomorrow's product will be even better than today's.

Cons

More organizational disruption than would be ideal. The internal joke is that if it's been more than 6 months since the last re-org you shouldn't get too attached to your desk because everyone's likely to be moving before long.

5.0
Oct 12, 2017

Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of knowledgable people and great benefits! I feel valuable. I feel like people respect me and use my knowledge to benefit them and likewise I can lean on other people to glean off of their knowledge. For the first time in a long while I actually feel like I get to learn more everyday and help others learn at the same time!

Cons

No complaints from me so far.

2.0
Jun 26, 2018

10+ Years at Ancestry and this is the worst I've seen it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Margo joined the company recently as the CEO and within her first 2 weeks was able to sense that things were a bit tense. Since that time, she has been meeting with groups of employees to gather feedback on their experiences and why there is so much dissatisfaction. She is working on a plan, with the rest of leadership, to work towards regaining employee trust and bringing back a culture that makes people want to stick around. Ancestry is currently reviewing all employees, including contributions, skills, performance, as well as pay. The rumor is that they are looking to increase pay to be competitive with other companies in the same area, in the hopes that people will stop leaving for other employment opportunities. I fear this may be too little, too late however. The services that Ancestry provides are invaluable and have changed many lives, we constantly hear stories from grateful customers. This is why I have stayed on for so long and why I'd previously planned to stay indefinitely - that now depends on how leadership decides to address the current state of the employees.

Cons

With the exception of Margo, remaining leadership has been shocked and confused at the results of the most recent employee survey. How so many in leadership can be so disconnected from the people the "lead", I will never understand. All you have to do is walk through the building and you can feel the dissatisfaction. The changes that have come over the last 15-18 months have changed the company so drastically, that it will be years before it recovers. The changes have affected employees satisfaction and enjoyment of working at Ancestry to the degree that people are leaving in droves - Ancestry is bleeding people, so much so that many teams are shorthanded which in turn, is affect not only the quality of work, but the quantity.

Viewing 1 - 3 of 785 Reviews

Glassdoor has 908 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.