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      CCC Intelligent Solutions

      Engaged Employer

      CCC Intelligent Solutions Customer Success Manager (CSM) reviews

      4.8

      97% would recommend to a friend

      (5 total reviews)
      avatar

      Githesh Ramamurthy

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Senior management

      5.0

      Career opportunities

      4.9

      Diversity & inclusion

      4.9

      Work/Life balance

      4.9

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      4.0
      Aug 16, 2023

      Cutting edge company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, products and management

      Cons

      Corporate strategy is confusing, the company went public but is still investigating long term solutions but now has to answer to shareholders quarterly

      1.0
      Jul 28, 2022

      Unfair opportunities and pay

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a paying job

      Cons

      - Despite my tenure and knowledge, I was never given an opportunity to move up - Pay was not competitive to industry - It was not an inclusive environment

      avatar
      CCC Intelligent Solutions Response
      3y
      CCC has a pay for performance culture, and we regularly benchmark our positions to ensure parity with a fast-moving market. Our promotion metrics confirm our strong track record of promoting from within at all levels. Without knowing your situation, we are unable to look into your comments about career development and inclusion. That said, we are always open to hearing your perspective. If you wish to share it please contact Laurie Ruth at lruth@cccis.com.
      Viewing 1 - 3 of 5 Reviews
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