Pros
Taking care of the residents.
Cons
Corporate Consultants are extremely rude, use a "divide and conquor" approach to pit floor staff and managers against each other. There is no help offered with staffing challenges, no matter how short staffed buildings are, all paperwork is expected to be completed first, caring for residents is second. Turnover is huge due to the workload, stress, and no appreciation of employees, with exception of top positions, which receive frequent bonuses for cutting staff to bare minimum. In no way a positive environment! Voicing concern about work conditions makes you a marked employee. Much favoritism, staff promotions based on whether employee is a "yes" person, not at all based on experience, meaning working hard will get you nowhere in this company. New ideas are not encouraged.