Fast pace, changing the landscape in the Data Center space - Anonymous employee Black Box Employee Review

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

There are a handful of good to great people working at this company. Enjoyed working with that handful of folks. Wish them the best.

During my tenure with the company, it consistently failed to meet either revenue or earnings targets, and the most recent response was a 25% reduction in the direct U.S. workforce. Middle management operates as an insular circle more focused on managing up than actually leading teams or delivering results. Senior leadership functions inside a classic “Monkey Tree” structure: those at the top see only smiling faces, while those below see nothing but backsides. Under the current ownership structure, a significant number of roles have been and continue to be offshored to lower‑cost regions, further hollowing out the U.S. organization. In my opinion, this is not an environment where careers grow; it’s an environment where careers go to die.