Pros
Check, the support team is nice,
Cons
Management is a mess. There’s no real training, no support, and no structure. You’re expected to figure everything out on your own with little to no guidance, then get blamed when things go wrong. Leadership is openly disrespectful. Talking down to employees, being rude, and even yelling in meetings is normal here. Accountability doesn’t exist—management will make mistakes and refuse to own them. You’ll get thrown into situations with zero direction and unrealistic expectations (like fixing issues in 15 minutes with no context). There’s no clear process for tickets, so everything feels disorganized and reactive. If you work here, watch your back. Don’t expect support, and don’t expect to be treated professionally. The pay might be decent, but that’s the only upside. Also, if you have a backbone or speak up for yourself, don’t expect management to like it—they clearly prefer people who just keep their heads down.