Amazing team culture makes work enjoyable - Field Sales Representative GFiber Employee Review

GFiber is a mission-driven company with a product that is easy to stand behind. The work feels meaningful because it directly connects to helping communities, customers, and businesses access better internet. I’ve had the opportunity to work with smart, collaborative people who care about doing great work and supporting each other. The company is also in an exciting stage of growth, which creates opportunities to learn, contribute, and help shape how things are done. There is a strong sense of momentum, and it feels rewarding to be part of a business that is still expanding and evolving.

Like any growing company, there are times when priorities move quickly and processes continue to evolve. For me, that also creates opportunities to problem-solve, improve how we work, and make an impact.

Technically, you can say you work at "Google" to people that don't know it's a totally different Alphabet company. They will be confused if you reference HQ as Austin, TX- so some just pretend it's in Silicon Valley. Similarities like using gWorkplace, occasional nice branded clothing and swag, and Google holidays, at least. In fiber-to-the-home eligible addresses, you can be an honest salesperson/marketer/customer advocate. In "hybrid" or fixed wireless addresses where wiring is old copper or cable, the responsibility of landlords to install, you are left to either lie to customers or leadership will gaslight you until you are brainwashed into thinking the customers are wrong and this faux gFiber product as a service is just as reliable, fast and great as fiber-to-the-home. They have completely disjointed internal operations per product- different teams for eng, install, dev ops, marketing, sales, customer support, some currently being merged by massive layoffs/"re-org" to save money before they sort any of the details out. They use the phrase "flying the plane while building it", whenever the elephant in the room seems to be acting before thinking. As if that is good?

HR doesn't do anything about retaliation. Bullies get promoted. Classism is rampant. Managers/uppers separate themselves, women managers love to tell you their time is more important that yours because at Google time is based on income. Managers don't attend team dinners/happy hours, but will have drinks with their favorites. Teammates are encouraged to be competitive beyond healthy competition- CRM and dirty data is composed into story telling that only serves the favorites. For unfavorites, they move goal posts and make imaginary targets so hard to achieve that teammates cheat, throw others under the bus, lie, interfere with others work and get rewarded for it. Don't take vacation or protected leave unless you want to be fired. Yes, it's illegal but they will find a way and have done so to several people. With change of administration, "re-org", anyone that shows dissonance, questions decisions, rally union talk, or complains is put on PIP, laid off, or bullied into quitting. The HR training that is required every so often, is completely disregarded as a task to check off without being followed. Internal surveys are not protected. Managers order pervasive surveillance on employees and punish those that speak up against them or whistle blow. If a manager has multiple complaints over several years, with substantial legal evidence, he or she might get a long notice and a fat severance offer. The reports/employees complaining will be targeted and forced out, no notice and no severance. When things are wrong, it's about covering it up- not about making it right with those that have been harmed. HR says the company and employees will never admit wrong doing or apologize. But maybe your class can win a small settlement, eg. Ana Cantu v Google, after going through workplace hell swallowing being blacklisted from any future employment. ***Google, what was once a symbol of forward thinking, inclusion, creating good "for everyone", and leading change through positive rebellion is now just like every other corporate money machine with rightwing extremists, especially within the profitable telecommunications deals with MTU owners and developers. If you're a terrible person, this is the place for you!