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Lighthouse Credit Union

Engaged Employer

Denies work from home, otherwise, good people - Contact Center Representative Lighthouse Credit Union Employee Review

3.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Good team environment, pay, benefits and much more. Customer service is a priority.

Cons

My position was offered as work from home. I worked for several years in office as they made excuses, when a medical concern forced me to stay home I was threatened with termination. I was denied the ability to use the assigned work from home laptop they provided me Trained me on another position then kept me in my current one.

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Lighthouse Credit Union Response
2y
Thank you so much for taking the time to give us your feedback. We’re happy to hear that Northeast’s benefits, compensation, and team environment are meeting your needs. Your feedback is incredibly important to us, and we strongly encourage you to reach out to Northeast’s HR team at human.resources@necu.org to discuss your experience regarding your work from home schedule. Fostering a great culture is everything. We hope to hear from you soon.

Explore other reviews about Lighthouse Credit Union

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture, great company, built on a foundation to help members and community.

Cons

Can't think of any at all!

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Lighthouse Credit Union Response
1mo
" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued."
1.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were fine. Hybrid work is nice.

Cons

Just the most fake and toxic team to be on. My life here is so stressful that I developed severe anxiety which I never had before this job and now have to take a medication for as it messed up my nervous system so bad. If you sometimes get “Sunday Scaries” at your job, mine are on full blast; I start feeling that on Saturday morning every week because I dread going back so much to the point where I can’t enjoy my weekend at all and just spend it searching for a new job so I can escape. Full of bullying, toxicity and fake, trying to hard corporate conversations that go round in circles. If you love kissing up to be favored, you might like it here because for some reason this company has more of that than anywhere I’ve ever worked. I’m not in one of the branches so I’m not sure how that is, this is the corporate office. Maybe there are some good teams here but mine is the worst thing I have ever experienced and has damaged my mental health so bad. Just look elsewhere, help yourself out.

1
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Lighthouse Credit Union Response
2mo
Thank you for your feedback. We recognize that leadership effectiveness and consistency are critical to both employee experience and organizational success. We take concerns like this seriously and are actively working to strengthen alignment, communication, and accountability across our leadership team. We are committed to holding our leaders accountable to our values and to the experience we want for our team members. While we can’t address specific situations here, we encourage our team members to share feedback directly with their HR Business Partner so we can better understand concerns and continue to improve.
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