Beyond horrible company - Customer Service OnTrac Employee Review

1.0
Mar 21, 2015
Recommend
CEO approval
Business Outlook

Pros

you will be hired if: You have zero qualifications Zero education No work ethic Can tie your own shoes (or know how to ask someone to assist you) Agree to sexual favors Have some form of addiction Are homeless Felony charge? Yes please Have the ability to sell or steal drugs at work How do you get promoted? Sleep with the boss of course!

Cons

This company is beyond a joke. From their lack of professionalism to the entire staff of thieves. From management to sorters all those "missing" packages are displayed proudly in their homes. I feel like this "company" is an ongoing joke. Management doesn't care about all their departments equally. The pay is beyond a joke. This is a great job for someone who possibly is a meth addict as they are probably brain dead enough to deal with this crap. The saddest part of this job is that nearly 80% of the people who work for the company are still on some form of government assistance because working for this company alone won't sustain an individual.

Explore other reviews about OnTrac

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with. Very fast-paced with lots of opportunities for growth

Cons

Very busy, lots of changing priorities and policies

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company provides an environment where I can be myself and contribute in a meaningful way. The team works together and supports one another during busy periods, challenges, and day-to-day operations. One of the most rewarding aspects of the job is seeing associates develop their skills and advance within the company. There are opportunities to make an impact, build relationships, and help others grow professionally.

Cons

Workload and staffing needs can fluctuate significantly during peak periods, which can create challenges for teams managing high volumes.

See reviews by: Helpful|Rating|Date|All