Company Has Changed - Service Desk Engineer OnePoint Patient Care Employee Review

Great environment and good management

Pay is a little lower

Meaningful work supporting hospice patients with compassionate, urgent care. Opportunity to make a real difference in end-of-life comfort and symptom management. Some dedicated colleagues who care deeply about patients.

Extremely high leadership turnover: 3 different Pharmacists-in-Charge in the last 6–8 months, leading to constant shifts in expectations, inconsistent enforcement of policies, and added daily stress. Shared-facility setup with another brand creates workflow inefficiencies (e.g., overcrowded storage increasing error risk) and frequent escalations of minor, quickly resolved discrepancies that are disproportionate to the actual risk. Cultural and operational mismatch between brands results in territorial dynamics and unnecessary tension. Overall environment feels unstable and high-stress, with limited flexibility for patient-priority tasks.