Pros
Within sales, there is great opportunity to make a lot of money. For the most part, the people you work with are great and care about the success of the company. It’s exciting to see how fast we’re growing. Benefits, 401k, etc. are fantastic
Cons
Morale has gotten so bad that people call the office a prison. Micromanagement is terrible, and there is plenty of infighting between management and upper management. Lower-level Account Managers get paid hourly, yet not allowed to log overtime when they make us come in early or stay during lunch for trainings. AM’s that have to focus on 100+ existing customers are still expected to make 80-100 dials per day. Service is despicable because they won’t hire additional engineers domestically and the disastrous move to Astea... And while the AM’s are busy dealing with the multitude of service issues, we are getting yelled at for not hitting metrics. Workplace events are scarce. No more happy hours, drink carts, team building lunches, etc. The office used to be a great place to be, but it’s getting harder and harder to come in every day.