Read this for the truth! - Design Consultant Refloor Employee Review

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Honestly can’t give you a pro because I didn’t find any while being employed here

Cons

This is a very dishonest and misleading company. You lose commission if it goes through one lender and not the other. No clear communication from management because they are just oblivious to the problems. Managers will hang up on you when you call them out on their wrong doing. You WILL run up the miles on your car and not be reimbursed for your mileage. Will send you over an hour away for appointments. It’s times you will be sent to an unsafe neighborhood and they expect you to go in and out of the house in order to follow the “process”. They will tell you that it’s good work life balance in the interview and then go back in orientation and let you know Refloor owns you from 9am-6:30pm. They will run you into the ground. So if you have a family or younger kids, I highly recommend staying away from this place because it’ll break your family!

Explore other reviews about Refloor

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m new to the Refloor team, and the whole hiring and training process has been amazing. I feel very well supported and it’s clear that they only hire top quality people. I’ve been on several sales appointments with the flooring specialists and the training they receive prior to interacting with customers really helps set the team up for sales success. The sales people, flooring products, guarantees and the technology used in the home makes it easy for customers to see why they should buy from Refloor. The company is growing rapidly and there are tons of opportunities for advancement.

Cons

None that I have seen so far.

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Refloor Response
1d
We appreciate you sharing your perspective as a newer member of the Refloor team. It's rewarding to hear that the hiring and training process has made such a positive impression. We place a strong emphasis on providing our teams with the tools, support, and product knowledge needed to feel confident in their roles and deliver a great experience for customers. We're also pleased that you've recognized the opportunities for growth within the organization. As Refloor continues to expand, creating pathways for advancement and professional development remains an important focus. Thank you for your feedback and for helping us continue to build a strong team and culture. — The Refloor Team
5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere. They provide snacks and drinks for the team. They celebrate employees by creating recreational events.

Cons

The software we utilize for calls is Five9 and unfortunately it does effect the daily performance of call center agents due to the technical difficulties.

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