Old boy's club at Reston HQ - Analyst Serco Group Employee Review

1.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing that makes up for the cons

Cons

Managers and lower employees are packed like sardines in cubicles away from windows, while VPs - mostly older white men, have window offices. It felt like being in a bad episode of Madmen. At the "water cooler" (breakroom) - the VP of one department related a grand experience he had at the British Open when he was privileged to watch 2 tipsy women pole dancing on the 18th hole late at night. All this was related in a hushed tone while he looked furtively around to make sure only the guys could hear him. It was gross, because he is really old. Too bad he is so stupid he didn't see me standing right behind him. Then, his direct report - I complimented him on one of his employees, a woman I'd had a meeting with - and he said, "What did you talk about, clothes?" So, it is a sick, pervasive culture of privilege for the window office boys. They tended to be rude and to act like bulldogs. Outsized egos. Very glad to have gotten out of there and to be working at a successful company with diversity, appreciation, and a lot better ideas about how to do business.

Explore other reviews about Serco Group

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to directly impact clients' success. "Decent" pay for the location.

Cons

Leadership will shift blame onto teams instead of taking accountability for their own shortcomings, and Program Managers won't take the time to seek clarification, leading to misinformed decisions and unfair outcomes. They are more focused on internal politics and protecting their seat than recognizing or rewarding actual contributions. You can work hard for years with consistently strong performance and still be passed over for promotion in favor of someone who has built the right relationships with management, even if the have not proven themselves yet. Support is subpar. Employees often spend more time troubleshooting issues themselves than receiving timely or effective assistance.

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