5.0
May 2, 2026
Current employee
Recommend
CEO approval
Business Outlook
Pros
1. Solid entry-level position – great for getting into IT support 2. Exposure to different systems (Windows, mobile devices, O365, etc.) 3. You learn quickly by handling different types of issues 4. Organized work environment 5. Customer interactions help you improve your communication skills
Cons
You need patience – loads of it.