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Sharp Solutions

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Excellent foundation - Service Desk Level 1 Sharp Solutions Employee Review

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Solid entry-level position – great for getting into IT support 2. Exposure to different systems (Windows, mobile devices, O365, etc.) 3. You learn quickly by handling different types of issues 4. Organized work environment 5. Customer interactions help you improve your communication skills

Cons

You need patience – loads of it.

Explore other reviews about Sharp Solutions

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Technical work with a lot of problem-solving 2. Good communication and teamwork 3. Mix of hardware, software, networking, and user support responsibilities 4. Managers trust people to do their jobs without constant supervision.

Cons

Days with an influx of urgent tickets.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Only somewhat acceptable if you just need quick work, but not suitable if you are trying to build a real career path.

Cons

- Extremely poor pay that does not match the work required. - Virtually no support provided to employees - No real opportunities for growth or advancement - Promotions and advancement opportunities are rarely offered - Career progression feels inaccessible without personal connections to leadership or management - Long term work here feels like a waste of time and effort

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