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      Southwest Airlines

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      Southwest Airlines reviews

      The Best Airlines and Company - Flight Attendant Southwest Airlines Employee Review

      5.0
      Oct 23, 2014
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for SWA for 20 years as a Flight Attendant and still love my job. Perks... flying free, making my own schedule, having 18 days off a month, touring all the city's on layover's, making a decent salary and working with great people. Southwest Airlines is an outstanding company to work for.

      Cons

      Commuting. SWA does not have a crew base in L.A. so I commute to OAK and that can get a little stressful at times also being JA'd which means you think your finished for the day and your told you have to fly one more leg. And for New Flight Attendants working all the holidays and being based away from your family. But all this is just part of the job.

      Explore other reviews about Southwest Airlines

      5.0
      May 29, 2026
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and company work perks outside of insurance

      Cons

      Can sometimes be long hours due to scheduling conflicts

      5.0
      May 23, 2026
      Ramp
      Recommend
      CEO approval
      Business Outlook

      Pros

      As flexible as you could ever dream, tons of paid down time, great if you are active and like to move. Planes are cool. Free flights are sweet.

      Cons

      Compared to other major airlines, every system is outdated. Bidding, shift trading, OT sign ups, even the Transfer Run system is like in the 2000s. No limit on hours you can work, which is a pro until they mando you off of a 24 hour shift. Standby flying is lacking compared to other airlines, if only because of a lack of international routes, remember Southwest is domestic only while United is basically global.

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      Southwest Airlines Response
      3d
      Thank you for sharing your experience and for the work you do on the Ramp in Denver. We’re glad to hear you value the flexibility, downtime, and travel privileges! ✈️ We also appreciate your feedback on systems, scheduling, and workload. Supporting a safe and reliable operation is always our top priority. At the same time, we value input like yours on the tools and processes that directly impact our Teams, as strengthening these ultimately helps better support our operation. Thank you again for taking the time to share your perspective—feedback like yours helps us focus on where we can improve.
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