3 1/2 years of backbreaking loyalty and they cut my hourly wage $1.50 - Guest Service Coordinator (Middle Management) Towne Park Employee Review

2.0
Jan 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Daily tips, working with younger guys that are pretty cool.

Cons

makes valets run for cars in a tie and vest, no promotion past middle management. I started in Oct. 2007 with Mile Hi and was promoted in 4 months. I went from $4 an hour to $8.50. Now, Jan 20, 2011 they are telling me they are cutting my pay to $7.00 an hour. They also tell everybody that they want to be a billion dollar company in the next ten years and this is how they are doing it. Not making more revenue but taking money from there employees. I have a baby and family and they do not care. I was told in 2010 that i would be promoted to an assistant account manager and i lost a lot of money (not making tips) to do the training to be promoted and they never promoted me and then transfered me to another hotel against my own will where i went through hell. I asked off a month in advance for my daughter's first birthday and the manager told me no. Also, Eric Pottobaum, the DFW District Manager is two faced and ranked (by his account managers) as one of the worst D.M. in Towne Park. If you are not a part of his and the Dallas district cult then you will never move up. They also treat Fort Worth like the red headed step child of TX.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Great environment Good management Perfect job for students Team effort

Cons

Working in any weather Physically demanding Fast paced Late hours Limited long term growth

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single pleasant thing to put about this place.

Cons

Poor pay, constant rude belligerent, nasty customers, absolutely 0 support from management becasue they’re too busy talking about you behind your back, racist, homophobic and hateful in every other way too, awful insurance, no paid time off sick or vacation, constant threats with being written up, 6 car/hr minimum. The management team expects the world of you for nothing in reward except drama. By far the absolute worst job I have ever had, I didn’t even make it 6 months. I would strongly advise ANYONE considering working here to find something better.

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