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      Wish customer service was better - Professional Ride-share Driver Uber Employee Review

      4.0
      Aug 13, 2023
      Professional ride-share driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      U can go from ubering people to just doing deliveries so when it gets hot and u don’t have ac, u can switch to delivery only

      Cons

      Customer service isn’t alway great, sometimes u get stuck on a ride and can’t do the next order.?then u try to call the help number but it’s covered with the address so no help till u get home and figure it out

      Explore other reviews about Uber

      5.0
      May 20, 2026
      Driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Works around here other schedules easily

      Cons

      Really High cost to vehicle..

      5.0
      Jan 6, 2016
      Operations and logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

      Cons

      The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

      271
      avatar
      Uber Response
      10y
      Great review, thank you!
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