Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dock Worker (14) , Customer Service Representative (13) , Dispatcher (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"The pay there is decent." ((in 28 reviews)); "Benefits are good." ((in 17 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Salary was decent for the area." ((in 5 reviews)); "Easy to get time off when you need to." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "No training for outside folks." ((in 9 reviews)); "No raise since switch to salary..." ((in 8 reviews)); "Poor leadership and management direction or help." ((in 7 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(423 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Career opportunities

2.2

Culture & values

2.2

Senior management

Forward Air has an employee rating of 2.6 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

423 reviews

2.0

Apr 27, 2018

Owner Operator

Owner operator

Recommend

CEO approval

Business Outlook

Pros

Great Freight Lanes and plenty of work

Cons

All freight ran overnight and the Truck Is paid very low rates. Hard to make a good living working for them.

1.0

Apr 6, 2015

Bad Experience

Team owner operator

Recommend

CEO approval

Business Outlook

Pros

DROP AND HOOK AT TERMINALS DOES NOT HAVE TO GO TO CUSTOMERS

Cons

We came to Forward Air as Team Owner Operators We talk to company Recruiters they said about 5000 to 6000 miles per week with good home time policy but a lot of times we have to sit at terminals for waiting on Freight and not getting enough miles when we call Dispatchers they said doesn't have freight for Long Haul because Team Drivers appreciate Long Hauls well I think it's a wastage of time and we are planning to leave Forward Air.Anybody want to come on board with Forward Air,please think twice.

1.0

Aug 13, 2015

Very Shady company

Logistics coordinator

Recommend

CEO approval

Business Outlook

Pros

Once you are hired in, you can pretty much do whatever with no work in mind. It was equal to a McDonald's play place for 3 year olds. Most managers didn't care because they hated their job as well. They only cared if their butt was on the line for one of their employees actions.

Cons

Overworked, shaved paystubs/hours, little to NO advancement opportunities and the salary was horrible compared to industry.

Viewing 1 - 3 of 423 Reviews

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Jobs at Forward Air

Dispatcher - Intermodal