Four Seasons reviews

3.8

69% would recommend to a friend

(3,455 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jan 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Every day you learn something new. You will never be bored. You are compensated well. Wonderful opportunity to grow within the company. Employee comp nights are easy to book. Benefits are outstanding.

Cons

Guests have high expectations which can be challenging.

2.0
Jun 16, 2017
Recommend
CEO approval
Business Outlook

Pros

They offer reasonable benefits. The health insurance policies are good, dental insurance is worthless. They also offer 'comp nights' at their hotels if you are lucky enough to get approved.

Cons

Disrespectful Management starts at the top and gets worse. 'Comp nights" are impossible to get if you cannot get vacation time approved. Seemed like there were always excuses as to why this happens. LONG HOURS and less than market pay. Completely clueless HR departments who play favoritism. Hours of silly paperwork that literally benefit no one. Employee meals are often inedible.

4.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Four Seasons goes through a very selective and intensive hiring process which means the people you work with are all stars. It is hard to work for any other hotel brand after you have worked for a brand like this one. Comparatively the pay does turn out to be the highest in most areas and luxury market. Benefits are good and complimentary room nights are a plus but can be hard to get unless you are flexible on where you would like to go/ vacation.

Cons

The company has undergone a lot of change within the past few years including a new CEO. It seems the company is more geared towards profit and expansion than it is about it's people which is one of the leading pillars the company was founded on. Assistant management level positions are often over-worked and under appreciated. To be fair, I don't believe it is this way at all Four Seasons Properties around the globe.

Viewing 1 - 3 of 3,455 Reviews

Glassdoor has 4,221 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.