Is Goodwill a good company to work for as a Employment Program Manager?

Employment Program Manager professionals working at Goodwill have rated their employer with 3.7 out of 5 stars in 94 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Employment Program Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Employment Program Manager interview questions at Goodwill .

Does Goodwill pay Employment Program Manager employees well?

Employment Program Manager professionals rate their compensation and benefits at Goodwill with 2.8 out of 5 stars based on 94 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Employment Program Manager salaries and benefits at Goodwill .

How happy are Employment Program Manager professionals working at Goodwill?

39% of Employment Program Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 36% in the past 12 months. Employment Program Manager professionals have also rated Goodwill with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 580 reviews)); "Great coworkers and a fun enviorment" ((in 374 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 123 reviews)); "work environment is good and" ((in 118 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 274 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 92 reviews))

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Goodwill

Goodwill Employment Program Manager reviews

3.7

39% would recommend to a friend

(94 total reviews)

Catherine Meloy

45% approve of CEO

50% positive business outlook

Ratings by category

3.1

Career opportunities

3.0

Diversity & inclusion

2.9

Work/Life balance

2.8

Compensation and benefits

2.6

Senior management

2.4

Culture & values

Employment Program Manager employees have rated Goodwill with 3.7 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Employment Program Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Employment Program Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

5.0

May 9, 2026

Consistent pay but daily NYC commute required

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

1.0

Apr 24, 2026

This company only cares about numbers, avoid it!

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

None it's a dump to work at

Cons

This company is trash! They only care about numbers. They could care less about the participants or job seekers! Run

1.0

Oct 10, 2025

Not a goid fit

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

Consistent paycheck is the only plus.

Cons

Everything else, especially that buildings "corporate culture". Beware!

Viewing 1 - 3 of 94 Reviews

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Employment Program Manager (Wilson)

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Goodwill reviews FAQs

Goodwill reviews Goodwill Employment Program Manager reviews

Goodwill

Goodwill Employment Program Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Consistent pay but daily NYC commute required

This company only cares about numbers, avoid it!

Not a goid fit

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