Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,916 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

50% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (154) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 111 reviews)); "Good benefits and felt like a family" ((in 107 reviews)); "The staff is friendly and the guests are usually great" ((in 70 reviews)); "great coworkers and guest are usually nice" ((in 63 reviews)); "Fun and friendly work environment" ((in 51 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Poor management and no one cares" ((in 186 reviews)); "Long hours as any hospitality job" ((in 65 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 32 reviews)); "Pay sucks and no room for advancement" ((in 24 reviews))

What Hampton Inn by Hilton locations have received the highest employee ratings?

Cincinnati , Myrtle Beach , Yukon , Baltimore , New Orleans , Fort Worth , Louisville , Washington , Charleston , Overland Park

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

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3.4

50% would recommend to a friend

(580 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

580 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 2, 2026

Supportive management but conflicts create a hostile environment

Font desk associate

Recommend

CEO approval

Business Outlook

Pros

Consistent hours, employee discount for hotel stays was a big bonus, owners and management was generally always on-call to assist with any problems.

Cons

Management was unable to resolve conflicts between staff, members of management caused a significant amount if drama and often created a hostile work environment.

2.0

May 13, 2026

Toxic environment with favoritism and poor management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

•It was a paycheck •A lot of alone time •A few nice coworkers

Cons

• High costs to have health insurance despite low pay. • A lot of immaturity, toxicity, and backstabbing amongst management and coworkers. • Favoritism; some get promoted despite grossly not satisfying metrics but because their mother is friends with the manager they are promoted. • Immature young lead housekeepers who have no social skills and are poor trainers. • They make you memorize the mission statement and punish you if you don't.

1.0

Feb 23, 2026

Standard low paying front desk job

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

You get an employee discount and there are slow seasons

Cons

Low pay, high turnover, constantly understaffed, I worked alone most days which was terrible when it was the busy season

Viewing 1 - 3 of 580 Reviews

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Hampton Inn by Hilton reviews

Ratings by category

Ratings by demographic groups

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Reviews about "Compensation"

Supportive management but conflicts create a hostile environment

Toxic environment with favoritism and poor management

Standard low paying front desk job

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