JoS. A. Bank reviews

3.4

61% would recommend to a friend

(1,196 total reviews)
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John Tighe

100% approve of CEO

40% positive business outlook

JoS. A. Bank has an employee rating of 3.4 out of 5 stars, based on 1,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JoS. A. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Commission structure, 3 tiers based on $$ of sale -- 7% top, generates a minimally-acceptable income (commission is on top of $5/hr wage). Introduction of "Reserve" product is a quality enhancement ,,,, trend to cut options in traditional-fit clothing turns off many long-time JAB clients.

Cons

Tailored Brands (fancy holding company name for Men's Wearhouse) has forced in the Men's culture, its "playbook", and its focus on stacking the sale ("concept sales"). Most experienced JAB managers were pushed out/down to bring in lower-paid Men's loyalists. Store "refresh" brought in dark paint, hard floors, removal of any interior JAB branding (old fixtures and poor lighting were untouched),,, take down the green awnings & sign on the exterior ,,,, can now be any store overnight.

1.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Beside the wonderful employees in store? Most corrupt company out there. Hope Men's Wearhouse fires everyone where it's needed. That would be a positive.

Cons

What they didn't tell you on Yahoo is most of the "positive" posts are made by the HR Dept at Jos A Bank to improve their rating on this site. And there is a really good chance if it wasn't for the "Great Opportunity" posts Jos A Bank would have scored #2 on this list of Americas Worst Companies to Work For. The "Great Opportunities" posts are of course because the turnover is EPIC... 100-200% annually and there really is "Good Opportunity" if you like... - Working on Thanksgiving Day - Working sometimes 5/6am to 10/12pm during the Holidays short a manager and then short another intelligent/hard working/non abusive manager who isn't looking for another job. - Making $7.25 an hour. Jos A Bank Corp goes out of their way to under-bid the stores on-line so they can keep the stores sale associates from making commission. Because the more commission they don't pay out to sale associates every week is the more money the company gets to keep/save. And just in case you missed what I'm getting at. Let me say it another way. 70 to 80% of the Stores employees DO NOT MAKE COMMISSION week in and week out. You MAY make commission once or twice a year. And if you complain about things like this and below. They fire you for made up and bogus reasons. Only the high volume stores make commission. And the employees, on here, who have said they make commission ARE AT THE HIGH VOLUME STORES!!! - Ruining someone's wedding and having wedding party after wedding party yelling at you. After the women get done with you... the guys want to fight because their future bride is crying and pissed off. All because the Company didn't roll out a working system... not once... not twice... not three times... but around 4 times they rolled out flawed systems where you had to be a brain Surgeon to figure out how not to ruin this 13 person wedding party. Where you had to have multiple communications with the groom... the bride... his groomsman all over the country... her family... his family... and the dude who unfortunately waited till the last minute and his tux is back in New York on Wedding Day. - Dealing with EPIC IT issues because 50% of the IT Dept has quit. You... simply... will... not... get help when you need it. - Dealing with a brand new person every time in Catalog Dept when you call. - Dealing with a new hire at other stores. - Dealing with new hires at your store. (Hope you like non stop training). - Dealing with new managers everywhere. (Hope you like more training). - Dealing with HR changing policies constantly. Then going back to what they were. Then changing when it's convenient for them. - If you like corporate to come to your store and yell at your tailors for not getting enough tailoring done... quick enough. - If you like your NTS tailors to go on strike before the company listens. They had to walk off the job before anyone cared. - If you like never getting a bonus... or raise... or commission. - If you like working with homeless people. - Constant "Sales". - Like recruiting, interviewing, hiring, training, recruiting, interviewing, hiring, training, recruiting... - If you like politics. You wont win because nobody is listening to you. Because nobody cares. - If you like to work for people who think Men are lazy and dumb, and only like to promote their gender. It's an Amazing opportunity for women. They're the only ones who get promoted. Others get replaced by women... even if they have zero experience. Them not caring how you appear to your peers. - Working for a brand new company with yet again... brand new rules, Men's Wearhouse. If you like all those things above.. and you're a woman. Sign up. You'll be promoted over every guy within a few weeks.

1.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

I’m going to be completely honest; the biggest Pro about working at Jos. A. Bank would be your co-workers. I have met some of the most wonderful people while working at Jos. A. Bank. Some I still keep in touch with today. The flexibility for part-time employees, getting paid weekly and networking with other professionals (who may be able to help you find a better job) are the other pros.

Cons

Jos. A. Bank has a lack of leadership that systemic throughout the company. Upper management (Corporate, VP’s, DM’s and RM’s) don’t communicate well to store employees unless it’s to threaten you, which is usually faxed. Store managers, are continually threatened with their jobs if any number of metrics cannot be met ei sales, travelers crease percentage, tailor shop revenue, corporate account issuance and customer complaints. The company is geared to make the shareholders the most money it can at the cost of the workers. The pay system is a draw/commission structure for everyone in the store with exception of the manager. In order for an employee to make commission they must first coverer the draw which is around 6,000 dollars a week for full time workers. Some stores will only make 20,000 a week which means it’s almost impossible for workers to make more the base salary, which is usually about eight dollars an hour. Department managers or “third keys” only make about nine dollars an hour and assistant managers are around ten. To add insult to injury every quarter the commission rate drops back down to 5.5 percent. That means if you are in a store that only does 1.3 million dollars it would almost be impossible to make your sales goals for the year and not have your commission rate dropped. I feel like the compensation at Jos. A. Bank is border line abusive. Now let’s talk about the never ending sales. Jos. A. Bank always is having a sale. Most of the Signature suits that retail for $895 or $995 are made in Mexico for around $130. Go ahead, check the label... That’s the only way they can offer a buy one get two free. Customers can’t keep up with the sales and neither can the employees. The worst part for me was the way that Jos. A. Bank treats their employees. You will get a fax saying that the rest of the week they are open early and close late. They don’t tell the customers and the employees are not selling suits at 10 pm. Then if a customer complaints you have to do whatever the customer wants no matter how ridiculous it may seem. I’ve seen customers return suits because they wear out after two years and Jos. A. Bank will do it because of their “Platinum Customer Service”. Everyone is taught to be terrified of a customer complaint.

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