John Hancock reviews

3.9

80% would recommend to a friend

(1,105 total reviews)
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Marianne Harrison

77% approve of CEO

67% positive business outlook

John Hancock has an employee rating of 3.9 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Hancock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 29, 2018

Don’t Work Here - You will get laid off.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of work from home program.

Cons

Don’t work here if you want a stable job or wish to advance your career. The company has been suffering financially ever since it’s bought by Manulife and have outsourced most jobs. There are layoffs every few months and minimum increase in salary or bonus for the ones that stay, with twice the amount of work. Technology is lacking and resources are scarce. It's all about cutting costs. Lower management will not treat employees with respect or value them at all. Senior management is brutal and cut throat. You can dedicate your service for years with no advancement and will only get a severance in return.

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John Hancock Response
7y
Thank you for sharing your review. We are sorry to hear you did not have the best experience with us. If you wish to follow up further, please email TalentAcquisition@jhancock.com.
1.0
Jun 4, 2018

Going down fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New global exec leadership (Roy & Marianne) say the right things, remains to be seen if they do the right things.

Cons

Very sad - Used to be great to work for but significant decline over last 10 years or so. Has become most deceitful and morally bankrupt company I ever worked for. Disasterously inequitable treatment of employees. Some get to work remote, others don’t - no explanation or rationale. Favoritism and gender discrimination abound as related to salaries and assignments. Some people are bonuses for brown-nosing without delivering while others amazing contributions are completely disregarded and overlooked. It’s become a culture of yes men and favoritism. Culture and employee engagement are abysmal. Horribly inept VPs and SVPs in some areas. Theyre chasing flavor of the day org structure and operating models, as well as their tails trying not to go under. People staying there 20-30 years think they can’t get out because they may not have skills to go anywhere else. Their best are fleeing as fast as they can leaving the mediocrity to run the show.

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John Hancock Response
8y
Thank you for sharing your review. We are sorry to hear you did not have the best experience with us. If you wish to follow up further, please email TalentAcquisition@jhancock.com.
3.0
Sep 3, 2018

IT Project Manager

Recommend
CEO approval
Business Outlook

Pros

Worked at JH for 6+ years and the middle 4 years were mostly enjoyable due to having a really great manager. The first year was rough due to a weak manager and the final year was rough due to being assigned to a difficult program with dead weight being assigned in key roles. Overall, I learned a great deal and had the work from home flexibility I needed.

Cons

Dead wood in key roles, unclear direction of company I was at JH as an FTE for 6+ years and was not even offered an exit interview when I left. That's a clear indication the company is not interested in learning why people leave. It's too bad.

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John Hancock Response
7y
Thank you for sharing your review. If you wish to follow up further, please email TalentAcquisition@jhancock.com.
Viewing 1 - 3 of 1,105 Reviews

Glassdoor has 1,352 John Hancock reviews submitted anonymously by John Hancock employees. Read employee reviews and ratings on Glassdoor to decide if John Hancock is right for you.