Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

32% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Experience Specialist (3) , Member Service Representative (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good benefits" ((in 9 reviews)); "Good team environment, pay, benefits and much more." ((in 4 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 4 reviews)); "Toxic management/executive team, favoritism, bullying, no transparency, no clear understanding of roles/responsibilities, micro management." ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

Lighthouse Credit Union reviews

Compare reviews

2.7

32% would recommend to a friend

(61 total reviews)

Chris Parker

44% approve of CEO

33% positive business outlook

Ratings by category

3.0

Work/Life balance

3.0

Compensation and benefits

2.6

Diversity & inclusion

2.5

Culture & values

2.5

Career opportunities

2.3

Senior management

Lighthouse Credit Union has an employee rating of 2.7 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 25% below average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

4.0

May 14, 2026

Great place to work with local focus

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great local focus

Cons

None that really surface when I mime

Lighthouse Credit Union Response

3w

" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued.

1.0

Apr 30, 2026

Meh

Vice president

Recommend

CEO approval

Business Outlook

Pros

The individuals you get to work with every day are truly amazing. Continuing education is important to the organization, as is comp and benefits.

Cons

While the individuals are amazing, senior management, including the CEO, are completely out of touch with what's happening in the organization. Unfortunately, important decisions like laying off several team members on multiple occasions. are being made by those same aloof individuals.

Lighthouse Credit Union Response

1mo

Thank you for your feedback. We're glad that you had a positive experience with your colleagues and our focus on continuous development. We take your perspective on leadership and organizational decisions seriously. We know that difficult decisions like workforce changes don't always align with every individual's experience, and we approach them with care, transparency, and respect for those impacted. Staying connected to what our team members experience day-to-day is a priority, and feedback like this reinforces the need to keep listening and improving. We appreciate you taking the time to share your experience and wish you the best moving forward.

5.0

Apr 13, 2026

Great culture and credit union

Director

Recommend

CEO approval

Business Outlook

Pros

Great Culture, great company, built on a foundation to help members and community.

Cons

Can't think of any at all!

Lighthouse Credit Union Response

1mo

" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued."

Viewing 1 - 3 of 61 Reviews

Jobs at Lighthouse Credit Union

Member Care Representative I

PR & Communications Specialist