Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 12 reviews)); "Benefits seem decent" ((in 11 reviews)); "Great culture" ((in 11 reviews)); "Campus is great" ((in 9 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Many of the processes could easily be streamlined but management seemed to think “not my problem” since they didn’t directly have to deal with it." ((in 13 reviews)); "Pay is low and hard to refer someone to this company" ((in 12 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "There’s no diversity." ((in 5 reviews)); "There was no option to work from home, and laptops were only provided to select departments." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

5.0

Feb 24, 2026

Great Company to Work For

Loss control consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits Meaningful work Supportive managers

Cons

Travel can be a lot at times.

5.0

Jan 14, 2026

Great Company

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Good company with competitive pay. Great people work here

Cons

I honestly dont have any

5.0

Dec 2, 2025

Review of company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is amazing. Company culture is great.

Cons

I really have no bad things to say, maybe the location as it isn’t directly by anything too fun.

Viewing 1 - 3 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Adminstrative Operations Representative

Claims Specialist Bodily Injury- Remote

Associate Underwriter I

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