PayIt reviews

3.3

57% would recommend to a friend

(48 total reviews)

John Thomson

79% approve of CEO

48% positive business outlook

PayIt has an employee rating of 3.3 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayIt employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

48 reviews
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture and team I've experienced in my career Client-first approach Mission driven for govtech service AI adoption is strong and encouraged at all levels Strong work-life balance

Cons

Comp and polish are a step below at NYC or Silicon Valley Young company vibes, so not an embedded culture of promotions or advancement

5.0
May 21, 2026

Pay and benefits are solid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great

Cons

Nothing I can think of

5.0
Mar 30, 2026

Collaborative culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really enjoy the collaborative culture. Teams bring different perspectives, and there’s a genuine willingness to work cross-functionally to solve problems. It doesn’t feel siloed. Also, the mission is something I can stand behind. Making government payments easier for residents is meaningful work, and it’s motivating to see how the product impacts real communities. I also believe in the product and the company's direction, which makes it easier to stay engaged and do your best work.

Cons

When I first started, there weren’t many documented processes, and some knowledge lived with individuals who were no longer at the company. That made onboarding more challenging and required learning through conversations rather than clear documentation. At the same time, it created an opportunity to build and improve processes myself, which gave me a strong sense of ownership and impact. That said, this is improving as the company continues to grow and formalize processes.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 55 PayIt reviews submitted anonymously by PayIt employees. Read employee reviews and ratings on Glassdoor to decide if PayIt is right for you.