Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 86 reviews)); "Fun and friendly colleagues" ((in 67 reviews)); "Great team and community in the company" ((in 47 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 42 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Nov 25, 2025

Nice job

Retail metchandiser

Recommend

CEO approval

Business Outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

5.0

Oct 16, 2025

Rac

Apprentice technician

Recommend

CEO approval

Business Outlook

Pros

Great structure for work Great access to helpful resources

Cons

No cons at work now

RAC Response

7mo

Thanks for your review, we're pleased to hear you're benefiting from the structure and resources available. It's great to know there are no current concerns, we're here if anything pops up. keep up the fantastic work!

5.0

Aug 19, 2025

sales managment

Sales + sales managment + learning and development

Recommend

CEO approval

Business Outlook

Pros

want to expand my work field bring my work ethics and experience into a new challenge

Cons

bilingual spanish speaking as well as english over 15 years of retail experience plus 5 more years of sales coaching and development

Viewing 1 - 3 of 1,049 Reviews

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Jobs at RAC

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