Rakuten Kobo reviews

4.2

83% would recommend to a friend

(262 total reviews)
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Michael Tamblyn

88% approve of CEO

82% positive business outlook

Rakuten Kobo has an employee rating of 4.2 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rakuten Kobo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

262 reviews
1.0
Jan 3, 2020

Toxic workplace.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Was sold a pig in a poke.

Cons

Throw junior employees in the deep end. Bullying Managers. Managers constantly changing their minds about what needs to be done and blaming employees when we can't deliver. Constantly being asked to work late and to drop what we were working on.

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Rakuten Kobo Response
6y
Thank you for taking the time to write your review. It saddens us to hear that you felt these things during your time at Rakuten Kobo. We’ve invested a lot of our resources and time into training our leadership teams, ensuring they are fully equipped with the tools they need to manage their teams, while promoting a healthy and flexible working environment. Our HR team also plays a huge role in ensuring that our employees have the proper resources at hand in the event that they need to address any areas of concern. We do not condone this type of behaviour and we have a number of ways employees can report their concerns to HR either directly or through one of our anonymous outlets. We take employee concerns seriously and work to find a resolution as quickly as possible. We wish you all the best in your feature endeavours.
5.0
Jun 23, 2021

good place!

Recommend
CEO approval
Business Outlook

Pros

Collaborative, the people are warm and welcoming

Cons

Sometimes hard to know the big picture or vision

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Rakuten Kobo Response
4y
Thank you for sharing your feedback with us! We are thrilled to hear that you recommend Rakuten Kobo as a great place to work. It also sounds like you are enjoying your time by connecting and collaborating with your fellow colleagues. We look forward to working with you more. Go Kobo!
Viewing 1 - 3 of 262 Reviews

Glassdoor has 330 Rakuten Kobo reviews submitted anonymously by Rakuten Kobo employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten Kobo is right for you.