Rio Grande reviews

3.5

61% would recommend to a friend

(55 total reviews)

Arien Gessner

78% approve of CEO

62% positive business outlook

Rio Grande has an employee rating of 3.5 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rio Grande employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

55 reviews
1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

-If you are a low-level employee, you will be given more freedom and input than you would in most places. -Lots of good, well meaning people work here. -Access given to employees about the financial state of the company in explicit detail. -Solar powered. -Employee discounts.

Cons

-The "Culture" which they are so proud of is essentially license for political games and an opportunity for the least informed person in the room to have a platform to derail meetings. -Lots of meetings with few results. -Coaches. Some are well meaning, some are not. Some are educated, some are not. Some know the business, some do not. Most of the politics happen at this level. For about half of them, it is very unclear that they do anything at all except attend meetings (irregularly and late) and receive CC'd emails. -Security checkpoints. Imagine going to the airport every day. Enough said. -VERY weak 401k match. -Most of the smartest people in the company are in the lowest positions, while many in a position of power are not nearly as smart as the people they "manage". Popularity or newness of the employee is often the deciding factor of who's ideas get done (when they get done at all).

1.0
Jun 30, 2019

An Honest Review

Recommend
CEO approval
Business Outlook

Pros

Rio Grande is a great business if you want to be involved in an established company. The education you will receive through exposure to a dedicated customer-base and the security of a stable paycheck, in my opinion, are the only incentives to working here at this time. I want to be fair about this review and mention this first and foremost.

Cons

Rio Grande can be a frustrating place to be employed. Many will find themselves in countless meetings discussing irrelevant subjects. You may discover a profound emphasis on hiring the “right” people with little consideration of how people are treated once employed. You will certainly work with a leadership group where some are bound by limitations, others are under-qualified to manage departments or even worse, those that are outright terrible to you as an employee. You will work towards goals based on your own moral compass and ethics with very little guidance or support from management. At Rio Grande there’s an attempt to downplay a hierarchy to applicants and employees. The organization is said to be participative management, yet there’s a structure of nearly 20 leaders, made up of VPs, Directors and Coaches who find it advantageous to not allow qualified workers to take on similar leadership positions or opportunities. This amounts to a zero-sum game at Rio Grande, with existing leaders being a “plus one” with better overall treatment, salaries, bonuses, titles, large offices, and freedoms; while existing or new employees are a “minus one” with constant pressure to perform, limited opportunities, no promotions, maze-like cubicles, higher-security requirements and inequality of pay. Throughout all of this, I truly believe the previous owners (prior to the Berkshire Hathaway acquisition) are good people and do care about exiting an organization that is representative of the family-business that Rio Grande once was. Yet, with a lack of appropriate action to remove ineffective or outright bad management decisions and structures, Rio Grande will continue to struggle to retain qualified employees. To close, I will not say that Rio Grande cares more about profit than people. If that were the case they would review the entire management group, remove or replace department heads and practices in Sales, IT, Finance, Marketing and Distribution to free up salary dollars and promote or hire those who will truly lead the organization. I will say that Rio Grande doesn't quite know what to care about. It lacks a vision and the resolve to do the hard work to improve the company for everyone involved, employees and customers.

1.0
Jun 29, 2017

Cult-like

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, I guess.

Cons

Horrible, horrible place to work. I was bullied by two team members within a month of starting work there. Everybody knew what was going on and I would get words of encouragement from members of other teams telling me they saw how improperly I was being treated, how they overheard these people plotting to force me to quit, etc. Unfortunately, due to the flat management style, there is nobody in authority to stamp out behavior like this. The fetishization of their "culture" borders on the disturbing and is positively cult-like.

Viewing 1 - 3 of 55 Reviews

Glassdoor has 55 Rio Grande reviews submitted anonymously by Rio Grande employees. Read employee reviews and ratings on Glassdoor to decide if Rio Grande is right for you.