Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 15 reviews)); "Great team and meet a lot of different people" ((in 8 reviews)); "Awesome and friendly trainee, manager and staff who ensure you know everything about the work." ((in 6 reviews)); "Nice work environment." ((in 6 reviews)); "Friendly people in IT department." ((in 5 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 19 reviews)); "No Bonus" ((in 5 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 4 reviews)); "there are no work life balance sometime" ((in 3 reviews)); "No benefits" ((in 3 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

5.0

Feb 12, 2024

Great comps

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything was perfect in every way

Cons

None I can think of

5.0

Feb 26, 2026

-

Visa operations officer

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, dynamic work environment Develops attention to detail skills Structured training on visa procedures

Cons

Limited career progression opportunities Strict performance targets and KPIs High workload during peak seasons

5.0

Sep 20, 2025

Great place to work

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are really great here

Cons

Poor work life balance during peak season

Viewing 1 - 3 of 195 Reviews

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Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent