Does Tails.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Tails.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tails.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Tails.com?

62% of Tails.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tails.com 4.2 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Tails.com?

Customer Experience Specialist (8) , Customer Service Representative (8) , CX Specialist (7) , Customer Service (4) , Manager (4) , Operations (3) , CRM Executive (2) , Head of Department (2) , Marketing Executive (2) , Software Engineer (2)

What are the pros of working at Tails.com according to real employee reviews?

"Great people and L&D." ((in 25 reviews)); "Great culture and exposure to skills" ((in 18 reviews)); "Brilliant team of talented people" ((in 15 reviews)); "Amazing colleagues you can learn a lot from." ((in 4 reviews)); "Free breakfast and snacks" ((in 4 reviews))

What are the cons of working at Tails.com according to real employee reviews?

"Less salary" ((in 9 reviews)); "No career progression unless you are friends with management or threaten to quit" ((in 7 reviews)); "Management are clueless" ((in 4 reviews)); "C Level leadership is extremely poor and top heavy." ((in 4 reviews)); "Communication isn't a strong point" ((in 3 reviews))

Tails.com reviews

3.7

62% would recommend to a friend

(132 total reviews)

Richard Howatson

100% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Tails.com has an employee rating of 3.7 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tails.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

132 reviews

5.0

Oct 11, 2022

Still a great place to work despite all the growth!

Head of finance

Recommend

CEO approval

Business Outlook

Pros

- Great team values - Clear / shared vision - Calibre of employees

Cons

Things can move quickly - make sure you can keep up!

Tails.com Response

3y

Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People

5.0

Apr 15, 2026

Changing fast - for the better

Manager

Recommend

CEO approval

Business Outlook

Pros

Major improvements underway in many areas A lot of very strong people Positive culture Interesting work

Cons

Very intense period of change - can be a lot to manage Still developing and forming new teams - a lot of relationships to build

5.0

Mar 5, 2026

Smooth on-boarding process

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

The team have been super helpful and friendly during my first few months which has allowed me to feel embedded into the pack.

Cons

No negative feedback thus far.

Viewing 1 - 3 of 132 Reviews

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CRM Manager

Richmond, London, England

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Offline Marketing Executive

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Senior Devops Engineer

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Senior Food Technologist - 12 Month FTC

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Tails.com

Tails.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Still a great place to work despite all the growth!

Changing fast - for the better

Smooth on-boarding process

Top companies for "Compensation and Benefits" near you

Jobs at Tails.com