Trellix reviews

3.3

49% would recommend to a friend

(676 total reviews)
avatar

Vishal Rao

50% approve of CEO

44% positive business outlook

Trellix has an employee rating of 3.3 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trellix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

676 reviews
1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The other reviews have been too short for prospective employees to confidently determine if this company is a good fit for them. I want to accurately and thoroughly explain how this company came to be and what you can expect working here. 1. The company has been in the cybersecurity industry since 1987 and has expanded its portfolio as the threat landscape has evolved. 2. Trellix has a massive portfolio of products that cover a wide range of cybersecurity solutions. 3. McAfee made it a point to acquire the top-rated vendors for any critical solutions in the industry not covered by a product they were already developing. This may not continue with Trellix though. 4. Unlimited PTO and sick leave for US employees. 3 months of maternity/paternity bonding leave. 5. 100% 401k match up to 6% of employee salary for US employees. 6. Working remotely allows for much greater flexibility to account for general life activities such as child pick-up/drop-offs, personal appointments, etc… *See note about workload in Cons section. 7. Most of the first-level managers are solid and do a great job at managing their employees. I personally haven’t experienced any micromanagement during my tenure. *See note about work culture in Cons section. 8. Some of the best colleagues I have ever worked with are still with the company… This is highly likely to change though. 9. Most of the individual contributors are genuine and really care about progressing the company. 10. The colleagues I consistently work with and my manager respect my time during my off hours or while on PTO. 11. Bryan Palma (CEO) is a pleasant person and does appear to be genuinely concerned with the issues employees have brought to his attention. He and the executive staff hold a bi-weekly all-hands to discuss the state and direction of the company as well as address employee questions. *See note about leadership in Cons section.

Cons

1. Understanding the history of how Trellix came to be is important for prospective employees because history will likely repeat itself. Previously, this company was made to appear as profitable as possible so that it could be sold to new investors. a. I have worked at Trellix since it was owned by Intel and was called Intel Security. Intel sold McAfee to a private investment firm in 2017 and it became McAfee LLC. b. The previous CEO, Chris Young, had everyone buy-in on the company goal of eventually becoming publicly traded again. The milestones were met, and McAfee had an IPO in October of 2020. c. In March of 2021, McAfee announced that it would be divesting the business. The consumer products in the portfolio would remain with the publicly traded namesake while the enterprise products would be sold to yet another private investment firm, Symphony Technology Group (STG). d. At the same time, STG announced that it would be purchasing the FireEye suite of products from Mandiant/FireEye in June of 2021. e. The McAfee divestiture completed in July 2021. ‘McAfee Enterprise’ was created as a temporary name under the holding company Musarubra. f. In October of 2021, the investment firm announced plans to combine the FireEye and McAfee Enterprise companies and completed the acquisition of FireEye. g. In January 2022, STG announced the launch of Trellix which combines the McAfee Enterprise and FireEye products with some massive exceptions. The CASB, Web Gateway, and SaaS DLP solutions were to remain separate. h. Those products are now with Skyhigh Security which was launched in March 2022. Due to the overlap of systems, processes, business units, support, etc… SkyHigh Security and Trellix still work very closely though. For similar reasons, FireEye and McAfee Enterprise systems and processes are lacking synergy and meaningful collaboration currently. i. It seems highly likely that SkyHigh Security will be sold by STG before Trellix. Trellix is likely going to be sold again at some point based on the hot potato-like transitions that have occurred and the decisions that are being made now. 2. There have been significant layoffs in January every year I have worked here. a. The layoffs in 2021 were by far the worst ever. b. It was very clear that Peter Leav (current McAfee CEO) was instructed by the board of directors to make the enterprise portfolio appear as profitable as possible. The archaic business practice of pruning and stretching the organization was used to achieve this. c. Entire office locations were shut down and dozens of employees from each business unit were laid off. d. This led to massive gaps in capabilities and functionality for every area of the business. e. Every concern that customers had previously were made exponentially worse with the sheer quantity and indiscriminatory nature of the culling. f. The processes and gaps have never been repaired. Employees have had to adapt to all the changes with little to no training or explanation. 3. There is no growth potential for most positions. This company has not created new positions or split roles up to expand the number of available management positions in several years. a. There has only been role cannibalization as the company employs the “stretching-out” business tactic by forcing employees to take on roles and responsibilities of their colleagues that have been laid off or left the company. b. The company utilizes a grade-level structure for determining compensation. A lot of positions fall within the same grade levels, so a lot of “promotions” don’t feel like a promotion. c. The grade level system is also used to justify (in the favor of HR) the salaries of top-tier employees when a compensation review has been requested. 4. The company has hired contractors to help clear the massive backlog of cases that have been spooling more and more every day. 5. The company has been hiring a lot of interns to facilitate the progression of the company. I believe this is an indication that the company wants cheap labor to get us through the business merging process. 6. The leadership is very difficult to gauge in terms of competency. It is challenging to judge them as genuine people because their messaging and transparency doesn’t line up with the actual day-to-day operations and customer experience. a. The CEO, CFO, and VP would all make excellent politicians. They speak very eloquently and seem to know what they are talking about. They are very skilled at architecting and delivering pitches for things even when those things may never come to fruition. They would perform extremely well in the eyes of shareholders for any business in most industries. b. They make a lot of promises and respond to most of the employees’ questions during a bi-weekly all-hands meeting (Pulse). They have yet to respond to the more challenging questions such as how the company is addressing long-standing customer concerns and complaints. c. They provide just enough information to make it appear that the company is headed in the right direction. However, the company has gotten worse since I began working here several years ago. It has become worse every year as the more senior employees have been laid off or left. d. They are well aware that we have attrition issues in all sectors of the business because it gets brought up at every Pulse meeting. They keep stating that they are reviewing salaries for top talent on a case-by-case basis. e. I can assure anyone reading this and may be interested in joining the Trellix team, with an extremely high degree of confidence, that you will be frustrated/disappointed with your compensation and pay raises more and more each year you work here. 7. Compensation can start out great and competitive. However, expect pay raises to lag behind new hire starting salaries. a. Yearly pay raises (Focal) are done after performance reviews (M:Reflect) with managers in February/March. The pay raise will be retroactively set to the beginning of the year and paid on the next paycheck. *These terms will likely be rebranded next year. b. This company does not reward loyalty, so salaries have fallen behind inflation and new hire competitive market wages. c. Starting salaries are mostly competitive. Grade 8-10 and below get quarterly and annual bonuses. d. Trellix is a privately-owned company so there are no stock options. Allegedly, leadership is working on a plan to provide equity to employees. However, I would take that information in with a grain of salt. We’ve been promised a lot for years and nothing has ever come to fruition. We weren’t even given stocks or stock options when McAfee had become a publicly traded company again… but Peter Leav and the executive staff did. e. If you’re trying to get into the IT/cybersecurity industry, Trellix is a solid place to begin your career or as a secondary position if your current company is terrible. Trellix isn’t an awful company, it just leaves a lot to be desired. Your experience here will suit you extremely well for a company that deserves you. f. There isn’t a way to phrase this without sounding full of myself, but I am a unicorn employee. I give 100% to everything I ever do. I do whatever it takes to get the job done and I deliver well beyond what is expected. Consider this review as an example of anything I deliver for my role. I put this much effort into everything I do. I am utterly confused at some of the decisions, or lack thereof, made by the leadership. I couldn’t get the company to budge on compensating me what was promised, let alone conduct a fair salary review. 8. Misery loves company: Nearly all conversations pertaining to experience I’ve had with managers and individual contributors across the organization have had a consistent consensus; everyone’s workload is unsustainable, our ability to execute our duties are severely hindered by poor management decisions, and we all question the future of the company. a. Everyone is either approaching their breaking point or have gone past it. There is no shortage of work that needs to be done. Whenever an employee leaves or is laid off, someone has had to take on that person’s workload. This has happened so much over the past couple years that everyone is having to go 100% all the time just to constantly try to catch up. b. I’ll explain it this way: At a properly functioning company, If I come up with a way to do something in 6 hours in which everyone else needs 8 hours, then I would have 2 extra hours to do what I want. At Trellix, when I complete an 8-hour task in 6 hours, it just gives me two more hours to complete the never-ending workload. The workload is never-ending because each employee needs to compensate for the lack of personnel that would normally be carrying out those other tasks. c. Most employees fear openly discussing the things that need to be improved because this company is the type that will retaliate instead of working towards correcting it.

1.0
Mar 28, 2023

God Awful

Recommend
CEO approval
Business Outlook

Pros

Remote work, unlimited sick time and PTO.

Cons

Customer Success at Trellix is a joke. They don't care about their customers one bit. They are always saying "don't tell the customer this" or "don't tell the customer that". Bottom line is, their products don't work and they don't want the customers to know. Newsflash, they KNOW! Your customers are smarter than you think. What a total disaster this place is now that they are owned by their current private equity company. They layoff top talent because their salaries are too high. Guess what folks? Top talent comes at a price. You can't expect people to do your dirty work for you and not get paid accordingly. That's what this place has become, dirty. It used to be a pretty good company when it was Mcafee and it was even better when Intel owned them, but not anymore. Look for a job anywhere but here.

avatar
Trellix Response
1y
Feedback is important to us as an organization. Please reach out to TrellixTEDDteam@trellix.com if you would like to discuss your response further.
1.0
Mar 14, 2023

Formerly great place to work in a tailspin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting domain that benefits society Challenging complicated problems to solve Intelligent, passionate, diverse, and interesting employee base

Cons

Extremely poor senior leadership - more interested in personally looking good than helping their teams succeed. Hypocrisy runs deep here now. It seems to be part of the leadership culture at the highest levels. They will say all the right things and then do exactly the opposite. For example, talk about the importance of retaining top talent, then turn around and layoff top, high performing talent - in exactly the areas they are emphasizing are critical for success. Short- term mentality. Trellix is owned by a private equity company who is looking to make money by smashing together two flawed but promising and profitable companies while squeezing costs. Senior management is steering for short term outcomes while sacrificing long term stability. Poor fiscal planning. Company divisions have not had budgets for over a year now. Quarterly lay-off cycles. Trelix seems to be in a perpetual lay-off pattern. Two RIFs already in Q1 2023. Dissent is now frowned upon. Fireeye once had a culture that thrived upon the respectful collision of ideas and culture. Now, dissenting voices are snubbed and laid off. Extremely poor and unprofessional HR. For example, 2023 health insurance was not in place for Q1. Employees had to pay out of pocket and then submit paperwork for reimbursement.

avatar
Trellix Response
3y
As an organization our commitment to our clients and more importantly to our team is to continue to improve and evolve. Welcoming and embracing new talent, respecting different ideas, and communicating better will always be a work in progress - as they should be. Will we always get it right? No one does. But we will learn and improve and make changes that make our company - and our culture - better for the long-term. If you are open to talking more about your experiences, please contact us at TrellixTEDDteam@trellix.com
Viewing 1 - 3 of 676 Reviews

Glassdoor has 710 Trellix reviews submitted anonymously by Trellix employees. Read employee reviews and ratings on Glassdoor to decide if Trellix is right for you.