Uncommon Goods reviews

3.7

66% would recommend to a friend

(188 total reviews)

David Bolotsky

80% approve of CEO

38% positive business outlook

Uncommon Goods has an employee rating of 3.7 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uncommon Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

188 reviews
2.0
Mar 17, 2014

Don't work in merchandising

Recommend
CEO approval
Business Outlook

Pros

Good discount, interesting coworkers, fun products, a chance to get a 360 degree view of a business and learn how the customer service/warehouse/marketing/creative happens along with the merchandising.

Cons

For the merchandising team, there is no work life balance and there is almost no chance to move up. The company is strangely sexist, one of the only buyers to ever get promoted from assistant to associate to buyer was a man. I have spoken to former female buyers for this company and they confirmed this problem. Almost all top managerial positions are held by white guys. Since the company explicitly wants to be socially responsible and liberal, this is ironic. Pay is EXTREMELY low, well below competition. When I worked there, managers were abusive and nothing was ever done about it.

1.0
Jul 12, 2021

Company has lost its values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I started the pro was the people that I worked with. As people started to leave, management did not replace them ending up with a skeleton crew of overworked people adding to high tensions and overall terrible work environment.

Cons

You will be asked to do 10 different jobs yet still be questioned about everything you do and micromanaged. The only people allowed to have an expertise are the heads of departments everyone else is there to serve their whims. Your job description can change at any point without your input. You will be asked to manage political tension between your manager and people in other departments with zero support. If you complain, you will be admonished or fired. If your department scores low on morale on HR surveys, your team leader will launch a witch hunt trying to find out who "tattled" on them to HR. Approaching HR about inappropriate behaviours, bullying and harassment will lead nowhere and in fact makes it worse because then they'll involve your manager and refuse to protect you. Your yearly reviews have nothing to do with your work performance and everything to do with how much people like you or not. You will only be promoted if you are friends with your manager.

avatar
Uncommon Goods Response
4y
Hello. Thank you for taking the time to submit your feedback. We are a bit surprised to hear this feedback as it describes an Uncommon Goods we don't recognize. While we are glad to hear you had enjoyed your time with us working amongst your peers, we do understand that everyone has individual experiences on their teams. We are working to address resourcing and have already increased headcount in several departments. We are disappointed to hear about your feedback but I can assure you we will continue to look to help our team succeed by giving them the tools and resources they need and continuing to support them in their journeys while creating a safe place for them to share their concerns and ideas for improvement with their team and with HR. We want to be our team member's favorite place to work and we will do our best in achieving that goal.
2.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

-Good intentions and mission -Decent work/life balance (though this is changing) -Smart team members -Supports small artisans

Cons

-Hard to get ahead unless you are a major suck up / drink the kool aid about how UG is "your favorite place to work" -Management is pretty clueless and do not know how to coach team members. If you ask for feedback on what to do differently to get promoted/pay increase, they have no answer. -Lots of people leaving the company and many roles purposely not being filled, so others have to take on huge additional workloads (and are not compensated for this). -The most minuscule bonuses you could ever imagine - borderline insulting. -Salaries/titles are not commensurate with workloads and responsibilities. You will be doing the work of a much higher title without the recognition or pay. -Acts like a start-up but is not one. Lots of process improvements are needed but could take years.

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Uncommon Goods Response
7y
Thank you for providing your feedback. We appreciate your sentiments and agree that our team members are smart and talented, and we will continue to support our growing community of artisans, as it is an important part of our mission. We sincerely apologize that your time with UncommonGoods wasn't as positive as we would have hoped it would have been. This feedback is critical to us, as we are always working on continuous improvement for each and every team member’s experience. One of our Guiding Principles is “We Are Always Learning” - we are committed to fostering that with our management team, and continue to work on ways to promote healthy, solid relationships between our managers, leaders and team members. We will also continue to look at ways in improving career development for our team members, making sure that each person has the tools, feedback, and support from the leadership team to succeed. We have revised our bonus and compensation programs and we do pay for performance. If you are open to speaking to our Head of HR to provide any other suggestions on how we can make our team and UncommonGoods even better, we would welcome the opportunity. We wish you all the best in your future endeavors. Thank you for your contributions to UncommonGoods.
Viewing 1 - 3 of 188 Reviews

Glassdoor has 268 Uncommon Goods reviews submitted anonymously by Uncommon Goods employees. Read employee reviews and ratings on Glassdoor to decide if Uncommon Goods is right for you.