Is WM a good company to work for as a Router?

Router professionals working at WM have rated their employer with 3.4 out of 5 stars in 120 Glassdoor reviews. This is an average score with the overall rating of WM employees being 3.4 out of 5 stars. Search open Router Jobs at WM now and start preparing for your job interview by browsing frequently asked Router interview questions at WM .

Does WM pay Router employees well?

Router professionals rate their compensation and benefits at WM with 3.6 out of 5 stars based on 120 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Router salaries and benefits at WM .

How happy are Router professionals working at WM?

60% of Router employees at WM would recommend their employer to a friend. This rating has increased by 23% in the past 12 months. Router professionals have also rated WM with a 3.1 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (162) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 573 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 382 reviews)); "Great people and company to work for" ((in 179 reviews)); "Easy to learn and the culture was good" ((in 83 reviews)); "Good work/life balance provided there" ((in 74 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 270 reviews)); "Long hours and maybe weekends" ((in 148 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "Way too much favoritism." ((in 45 reviews))

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WM

WM Router reviews

3.4

60% would recommend to a friend

(120 total reviews)

James C. Fish, Jr

72% approve of CEO

72% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Router employees have rated WM with 3.4 out of 5 stars, based on 120 company reviews on Glassdoor. This indicates that most Router professionals have a good working experience there. WM is rated in line with the average (within 1 standard deviation) by Router professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

120 reviews

3.0

Oct 23, 2025

Great company. Terrible job.

Route manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are great. Weekends off.

Cons

Long hours. No support from upper management. Few opportunities for advancement.

WM Response

7mo

Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.

2.0

Jul 1, 2025

Long Hours - Little Pay - Even Less Respect

Route manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity to move up. A lot of resources and systems to develop industry knowledge and expertise

Cons

Long hours, very little support from upper management.

WM Response

11mo

Thank you for taking the time to write about your experiences. We’re sorry to hear you felt overworked at times. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management is providing the best leadership to our teams.

4.0

Jul 1, 2025

Great place to work

Router

Recommend

CEO approval

Business Outlook

Pros

Many options for resources and for opportunities

Cons

The occasional holiday work schedule.

WM Response

11mo

Thank you for this! We’re committed to offering our people an environment they can thrive in. We‘re happy to hear about your positive experience with WM and can’t thank you enough for this valuable feedback that reassures us we are committing to the promise we make to our team members.

Viewing 1 - 3 of 120 Reviews

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Great company. Terrible job.

Long Hours - Little Pay - Even Less Respect

Great place to work

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