nCino reviews

3.9

73% would recommend to a friend

(623 total reviews)
avatar

Sean Desmond

69% approve of CEO

56% positive business outlook

nCino has an employee rating of 3.9 out of 5 stars, based on 623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The nCino employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

623 reviews
5.0
May 27, 2026

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Lower management seems to really care about its employees

Cons

Upper management can sometimes just be out of touch

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nCino Response
1mo
Thank you for this. We're glad your direct leaders are showing up for you! Your point about senior leadership staying connected is great feedback, and something we'll continue to work on. We appreciate the honesty!
5.0
Mar 8, 2026

A company that actually walks the talk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Healthcare coverage is genuinely excellent, not the bare minimum you see at most SaaS companies. The kind of plan where you're not dreading a doctor's visit or doing math before a procedure. *Promote-from-within culture is real. SDRs move to AE, AEs move to team lead, ICs move into management. Leadership's default is to look internally first. *Integrity is baked into how decisions get made. No "say whatever it takes to close the deal" culture here. Roadmap is treated as the floor, not the ceiling. Teams consistently ship more than what was committed, which builds genuine trust with customers over time. *The culture is the differentiator. People who thrive here care about doing things the right way, and it shows in how the company operates day to day. *The customer base speaks for itself. With 1,500+ clients across multiple segments, globally, hundreds deep in any given vertical, the overwhelming majority continue to renew and see real value in both the product and the ongoing support. Sure, some clients come to the table at renewal leading with complaints as a negotiating tactic, but when you zoom out and look at the retention numbers, the story is clear: customers stay because it works.

Cons

*The under-sell, over-deliver philosophy can cost you in competitive deals. When a competitor is willing to overpromise, holding the line on honesty can lose a deal on paper even when you're the better product. *You have to believe in the long game. If you're chasing rapid title inflation or hypergrowth chaos, this may not be the fit. Some clients will negotiate by leading with complaints. It can be demoralizing if you take it personally, but context matters. Zoom out and look at the full picture. *Compensation could be more competitive. The total package is solid when you factor in benefits and stability, but base pay can lag behind what some peers in the market are offering. For the right person, the culture and career path more than offset it, but it's worth going in with eyes open. I get the road to 4 *If you're in sales and you actually want to sell, this is a great place to be with the most sales rep comp plan I've seen in decades. *Accountability is real here. You won't find people coasting on tenure or hiding behind activity metrics. The expectation is that you produce, and the people around you produce. That raises the bar for everyone and makes the wins feel earned. I'm sure you can find some of the negative reviews here on Glassdoor people who didn't want to do the job, held accountable and are no longer here. That's not a knock on nCino, that's just the filter working correctly. nCino is "leveling up" for the better of it's customers. The product is the best in the industry, or right at the top. When you combine that with the resources, support, and enablement available to the sales team, there are no excuses. You have everything you need to go win. If you're not closing, it's worth looking in the mirror before blaming the company. Maybe you should look elsewhere....

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nCino Response
1mo
Thank you for this. Truly. The care and detail you put into this review reflects exactly the kind of thoughtful, invested employee that makes nCino what it is. We don't take that for granted. It means a great deal to hear that our benefits, promote-from-within culture, and commitment to integrity are landing the way we intend them to. These aren't accidental. They're deliberate choices we protect, even when they're harder in the short term. On compensation: we work hard to ensure our pay is at market and we genuinely appreciate the candor. Your point about helping sellers better articulate long-term value against competitors who overpromise is great feedback. The story is strong. Helping our team tell it more effectively in competitive situations is something we can actively focus on. And to your point on accountability: we believe a high-performance culture is one of the best things we can offer the people who show up and do the work. That bar exists because the people here have earned it. Thank you for being in this with us!
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Glassdoor has 669 nCino reviews submitted anonymously by nCino employees. Read employee reviews and ratings on Glassdoor to decide if nCino is right for you.