Digital Technology

We are leveraging Generative AI, Machine Learning, Advanced Analytics, and invest in other innovative technologies to enhance predictive capabilities and insights—ultimately driving productivity and efficiency. Through digitization, we are improving our customer workflows and optimizing internal end-to-end processes via systems of engagement and data-driven connectivity.

We invest in the technologies – more importantly, we invest in the people. From digital educational programs and initiatives to bringing in the brightest minds in digital, we are building a team of digital experts.

At Alcon, we integrate digital solutions in many areas of our day-to-day operations, including data, engineering, research & development, marketing, customer service and more. Our associates utilize the latest digital technologies to conduct business, drive innovation and design and manufacture our products.

We use data science and analytics in all aspects of research, development, implementation and service. Our teams are made up of experts who advance data science and data engineering to improve eye care outcomes.

Our Digital Health innovations play a crucial role in enhancing the end-to-end customer experience. This includes the digital platform MARLO for our Vision Care business, which remains Alcon’s one-stop solution for ordering contact lenses and contact lens care products, and Adi, the digital platform within Alcon Vision Suite that gives surgeons, staff, and patients the power to make insight-driven decisions at every step.

Our digital teams have the skills, tools, and technologies to envision new possibilities and transform the eye care industry through technical innovations. You will develop applications, products, and experiences that improve the quality of lives by helping our customers protect, restore or enhance sight. Our talented digital teams act fast and take smart, bold chances that make a difference in the market. We call this digital magnetism.