Office Administrator Job Description

What is an Office Administrator?

Office administrators perform various clerical tasks to help an organization's operations run efficiently. They may primarily provide administrative support to staff, organize files, arrange travel for executives, and perform bookkeeping and process payroll. They also oversee administrative functions and supervise other administrative staff members. They greet clients, answer phones, and reply to client inquiries and email.

Office administrators operate and maintain office equipment including copy and fax machines and computers, conduct research, and compile reports for supervisors and other employees. They scheduled meetings and events and organize the necessary materials for them. They also assist the human resources department with hiring and onboarding new employees. Office administrators maintain an inventory of office equipment and supplies and create and modify documents like invoices, contracts, reports, memos, and letters. Office administrators need a minimum associate's degree in business or business administration.

Office Administrator Job Description Template

Job Overview

Responsibilities for Office Administrator

  • Type various notes, letters, memos and reports, as needed.
  • Perform general clerical duties such as answering the phone and filing.
  • Provide training on all aspects of client office procedures.
  • Plan, organize, develop agendas, and facilitate meetings.
  • Manage work schedule efficiently, completing tasks and assignments on time.
  • Provide accurate information and timely updates to clients.
  • Assist with answering phones and general office administration functions.
  • Manage and coordinate high value, cross-functional initiatives and projects.
  • Interface well with, and develop a rapport and positive relationship with clients and colleagues.
  • Accurately determine the nature of the request and refer callers to appropriate staff.
  • Model appropriate behavior as exemplified in company vision and values.
  • Answer telephones, route callers, take messages and provide routine information to callers.
  • Establish and maintain files and records on an ongoing basis.
  • Receive visitors and phone calls in a courteous manner.
  • Work with leadership team to ensure follow-up on deliverables and escalates key issues that are stalled.
  • Lead project intake and assesses change management resources required.

Qualifications for Office Administrator

  • Associate's or Bachelor's Degree in computer systems, business administration or information technology.
  • Experience with spreadsheets and expense reporting.
  • Will pay attention to detail and strive for continuous improvement.
  • Demonstrated strong work ethic and positive attitude.
  • Comfortable leading and solving a variety of problems.
  • Experience with onboarding and computing.
  • A professional and critical thinker with sound time management and prioritization skills.
  • Experience with travel arrangements and answering phones.

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Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it's easy on the eyes
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