Quality assurance managers help companies establish their quality regulations for products and employees. They help develop and maintain a company's quality standards and design, implement, and improve a company's current quality standards. They find possible growth areas through their analysis and assessments. Quality assurance managers assist in the recruiting process where they train, motivate, coach, and correct company employees to ensure they meet standards. They create reports to track employee progress and formulate strategies that increase productivity, and review processes to align them with current trends. They prepare documentation and reports by collecting, analyzing, and summarizing information and trends at the company, including failed prophecies, stability studies, recalls, and corrective actions taken.
Quality assurance managers develop department plans by conducting hazard analysis and identifying critical control points and preventive measures. They establish limits and monitor procedures and observe corrective actions and verification procedures while keeping an eye on inventory. Quality assurance managers need an associate’s or a bachelor’s degree in business or related fields and work experience in quality assurance.