Thank you for sharing your feedback. At First Command, we are committed to attracting and retaining talented people. As part of our commitment to recognizing and rewarding great work, we maintain a structured performance management program at our Home Office in Fort Worth, Texas. Annual bonuses and merit increases are based on individual and company financial performance. Local Advisors determine compensation for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.