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OneSupport

All OneSupport benefits

Work From Home

Available to US-based employees

3.7

(28 Reviews)

Telecommuting agents make up a large portion of our workforce. Our minimum requirements can be found on our application site.

About Our Data

Employer VerifiedUpdated Jan 1, 202381 employees reported this benefit

Benefits reviews

11-20 of 28 Reviews

1.0

Dec 13, 2016

Anonymous Technical Support Agent

Poor service and you feel isolated and half the time the connection to their servers is unstable. This is not my service provider but the fault of their Network Administration's lack of support to the agents and running backups and taking their AS-400 system down for maintenance during call high-volume times!

3.0

Oct 23, 2016

Anonymous OTS L1T3

No reimbursement on connection costs, hardware depreciation nor utilities.

5.0

Jun 24, 2016

Anonymous TSR L1

I would have to say that next to the awesome people I get to work with, working from home is the best part of this job.

3.0

May 29, 2016

Anonymous Work At Home Telephone Customer Service Representative

Things are confusing. Training is subpar. Did NOT prepare me for the job. Must spend TONS of time looking through resources outside of work to get a basic understanding.

5.0

Apr 18, 2016

Anonymous employee

Flexible schedule and easy work

3.0

Feb 29, 2016

Anonymous employee

It's a great opportunity not many companies offer.

5.0

Jan 7, 2016

Anonymous Technical Support Representative

You can work from anywhere with internet access.

4.0

Jan 2, 2016

Anonymous TSR L2

It's hard bringing that kind of stress into your home.

3.0

Nov 22, 2015

Anonymous Technical Support Representative

High expectations, high stress, decent people. You're working a low-paying, dead-end, entry level position; as long as you can accept that, you'll do fine.

2.0

Sep 16, 2015

Anonymous Technical Support Representative - Level II

The tools are very old and constnatly breaking, policies are changed and new things are to be learned while you're ON THE PHONE with customers, they do not provide any ongoing training, and the negative impact this may have on your performance stats is not considered.

OneSupport pay & benefits OneSupport benefits OneSupport Work From Home

Benefits reviews

11-20 of 28 Reviews

1.0

Dec 13, 2016

Anonymous Technical Support Agent

3.0

Oct 23, 2016

Anonymous OTS L1T3

No reimbursement on connection costs, hardware depreciation nor utilities.

5.0

Jun 24, 2016

Anonymous TSR L1

I would have to say that next to the awesome people I get to work with, working from home is the best part of this job.

3.0

May 29, 2016

Anonymous Work At Home Telephone Customer Service Representative

Things are confusing. Training is subpar. Did NOT prepare me for the job. Must spend TONS of time looking through resources outside of work to get a basic understanding.

5.0

Apr 18, 2016

Anonymous employee

Flexible schedule and easy work

3.0

Feb 29, 2016

Anonymous employee

It's a great opportunity not many companies offer.

5.0

Jan 7, 2016

Anonymous Technical Support Representative

You can work from anywhere with internet access.

4.0

Jan 2, 2016

Anonymous TSR L2

It's hard bringing that kind of stress into your home.

3.0

Nov 22, 2015

Anonymous Technical Support Representative

High expectations, high stress, decent people. You're working a low-paying, dead-end, entry level position; as long as you can accept that, you'll do fine.

2.0

Sep 16, 2015

Anonymous Technical Support Representative - Level II

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Work From Home

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